You may use any of your receiver's Official ID in the Philippines. If your receiver's ID has no issued date, you may follow the instructions in the photo guide.
You may use any of your receiver’s Official ID in the Philippines.
If your receiver’s ID has no issued date, you may follow the instructions in the photo guide.
To be able to send money to your receiver's GCASH Account, Your receiver should be registered as new receiver under Account Deposit. Follow the photo guide on how to add receiver using the DCOM App. You may also contact us at m.me/DCOMFilipino for assistance on how to add your new receiver. **REMINDRead more
To be able to send money to your receiver’s GCASH Account, Your receiver should be registered as new receiver under Account Deposit.
Follow the photo guide on how to add receiver using the DCOM App.
You may also contact us at m.me/DCOMFilipino for assistance on how to add your new receiver.
**REMINDER:
Sending to GCASH in the Philippines has a limitation depending on the Account Verification of your receiver’s GCASH Account.
Your remittance will be credited Real Time for all Major Banks in the Philippines. 𝟭. When will it be credited? 1️⃣ BDO, LANDBANK, BPI, and METROBANK Account (any amount) - Credited anytime 24/7 upon process 2️⃣ OTHER Bank Account (less than 50,000PHP) - Credited anytime 24/7 upon process 3️⃣ OTHERRead more
Your remittance will be credited Real Time for all Major Banks in the Philippines.
𝟭. When will it be credited?
1️⃣ BDO, LANDBANK, BPI, and METROBANK Account (any amount)
– Credited anytime 24/7 upon process
2️⃣ OTHER Bank Account (less than 50,000PHP)
– Credited anytime 24/7 upon process
3️⃣ OTHER Bank Account (less than 50,000PHP)
– cut-off 1PM JP time
– Depends on the bank for processing
* Processed BEFORE 1PM, will be credited WITHIN the day
** Processed AFTER 1PM, next WORKING day (M-F only)
*REMINDER:* There might be delays for some remittances depending on the amount and the bank.
What if my receiver has no passport?
DCOM Help Center
You may use any of your receiver's Official ID in the Philippines. If your receiver's ID has no issued date, you may follow the instructions in the photo guide.
You may use any of your receiver’s Official ID in the Philippines.
If your receiver’s ID has no issued date, you may follow the instructions in the photo guide.
See lessAre you open during weekends?
DCOM Help Center
DCOM is officially on holiday during Saturdays and open during Sundays from 10:00 AM until 3:30 PM.
DCOM is officially on holiday during Saturdays and open during Sundays from 10:00 AM until 3:30 PM.
See lessWhat is my DCOM Card pin code?
DCOM Help Center
Your DCOM Card has no Pin Code. DCOM Card is a one way transaction card only. You may only use the card to deposit money so pin code is not necessary.
Your DCOM Card has no Pin Code.
DCOM Card is a one way transaction card only. You may only use the card to deposit money so pin code is not necessary.
See lessWhen is your holiday?
DCOM Help Center
This is our working hours: DCOM BUSINESS HOURS Monday to Friday - 09:30AM-8:30PM Sunday and Holiday - 10:00AM-3:30PM *Saturday - Official Day-Off"
This is our working hours:
DCOM BUSINESS HOURS
Monday to Friday – 09:30AM-8:30PM
See lessSunday and Holiday – 10:00AM-3:30PM
*Saturday – Official Day-Off”
Are there other charges aside from Remittance Fee?
DCOM Help Center
Our DCOM Cards have 500 Yen deposit fee which is deducted by JP POST BANK. Reminder: This 500YEN charge is for JP POST BANK.
Our DCOM Cards have 500 Yen deposit fee which is deducted by JP POST BANK.
Reminder:
See lessThis 500YEN charge is for JP POST BANK.
How to send money to GCASH?
DCOM Help Center
To be able to send money to your receiver's GCASH Account, Your receiver should be registered as new receiver under Account Deposit. Follow the photo guide on how to add receiver using the DCOM App. You may also contact us at m.me/DCOMFilipino for assistance on how to add your new receiver. **REMINDRead more
To be able to send money to your receiver’s GCASH Account, Your receiver should be registered as new receiver under Account Deposit.
Follow the photo guide on how to add receiver using the DCOM App.
You may also contact us at m.me/DCOMFilipino for assistance on how to add your new receiver.
**REMINDER:
See lessSending to GCASH in the Philippines has a limitation depending on the Account Verification of your receiver’s GCASH Account.
How long will it take for my remittance to be credited in Philippine banks?
DCOM Help Center
Your remittance will be credited Real Time for all Major Banks in the Philippines. 𝟭. When will it be credited? 1️⃣ BDO, LANDBANK, BPI, and METROBANK Account (any amount) - Credited anytime 24/7 upon process 2️⃣ OTHER Bank Account (less than 50,000PHP) - Credited anytime 24/7 upon process 3️⃣ OTHERRead more
Your remittance will be credited Real Time for all Major Banks in the Philippines.
𝟭. When will it be credited?
1️⃣ BDO, LANDBANK, BPI, and METROBANK Account (any amount)
– Credited anytime 24/7 upon process
2️⃣ OTHER Bank Account (less than 50,000PHP)
– Credited anytime 24/7 upon process
3️⃣ OTHER Bank Account (less than 50,000PHP)
– cut-off 1PM JP time
– Depends on the bank for processing
* Processed BEFORE 1PM, will be credited WITHIN the day
** Processed AFTER 1PM, next WORKING day (M-F only)
*REMINDER:* There might be delays for some remittances depending on the amount and the bank.
See less