It depends on your receiver's bank. For MAJOR Banks (BDO, BPI, Landbank, Metrobank), it will be REAL TIME. Usually, it only take minutes for the remittance to be credited. For other banks, it depends on the bank's processing time.
It depends on your receiver’s bank. For MAJOR Banks (BDO, BPI, Landbank, Metrobank), it will be REAL TIME. Usually, it only take minutes for the remittance to be credited. For other banks, it depends on the bank’s processing time.
Yes, once you logged in to the DCOM App, Just go to MENU (It is located in the top left corner of your screen) and choose CHANGE PASSWORD. From There, you will be able to change your password to an easier to remember one.
Yes, once you logged in to the DCOM App,
Just go to MENU (It is located in the top left corner of your screen) and choose CHANGE PASSWORD.
From There, you will be able to change your password to an easier to remember one.
How to add my receiver’s GCASH or Paymaya in the app?
DCOM Help Center
Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA)
Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA)
See lessCan I send money to Hongkong / US via DCOM service?
DCOM Help Center
As of now, we are not yet available for the countries mentioned.
As of now, we are not yet available for the countries mentioned.
See lessHow many days until my remittance be credited in receiver’s bank account?
DCOM Help Center
It depends on your receiver's bank. For MAJOR Banks (BDO, BPI, Landbank, Metrobank), it will be REAL TIME. Usually, it only take minutes for the remittance to be credited. For other banks, it depends on the bank's processing time.
It depends on your receiver’s bank. For MAJOR Banks (BDO, BPI, Landbank, Metrobank), it will be REAL TIME. Usually, it only take minutes for the remittance to be credited. For other banks, it depends on the bank’s processing time.
See lessIs there a fee for getting a direct to receiver card of DCOM?
DCOM Help Center
Our direct to receiver card has a FREE issuance.
Our direct to receiver card has a FREE issuance.
See lessHow many days until my receiver can claim the remittance for cash pick-up via DCOM?
DCOM Help Center
Usually, as fast as 8-10 minutes, you may receive the reference number and forward it to your receiver to claim the money in the Philippines.
Usually, as fast as 8-10 minutes, you may receive the reference number and forward it to your receiver to claim the money in the Philippines.
See lessAre there any other deductions for my remittance in the Philippines via DCOM?
DCOM Help Center
There are no deductions in the Philippines. The amount in php sent will be the exact amount that your receiver will receive.
There are no deductions in the Philippines. The amount in php sent will be the exact amount that your receiver will receive.
See lessUntil how many DCOM’s direct cards can i ask for?
DCOM Help Center
We give a maximum of 5 direct cards + 1 unlimited cards per customer.
We give a maximum of 5 direct cards + 1 unlimited cards per customer.
See lessCan I change my DCOM App password to an easier one?
DCOM Help Center
Yes, once you logged in to the DCOM App, Just go to MENU (It is located in the top left corner of your screen) and choose CHANGE PASSWORD. From There, you will be able to change your password to an easier to remember one.
Yes, once you logged in to the DCOM App,
Just go to MENU (It is located in the top left corner of your screen) and choose CHANGE PASSWORD.
From There, you will be able to change your password to an easier to remember one.
See lessHow much is the minimum amount that i can send?
DCOM Help Center
The minimum amount that you can send using DCOM is 500PHP.
The minimum amount that you can send using DCOM is 500PHP.
See lessHow to do Identity Verification in DCOM App?
DCOM Help Center
Please follow the instructions in the photo.
Please follow the instructions in the photo.
See less