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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: DCOM App

What is my username to log into DCOM App?


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I have already registered DCOM account but do not know my username to log into DCOM app.

#dcom app log-in#dcom username
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Asked: 02-12-2020In: Service fee and Exchange rate

How can I find the exchange rate of JPY to PHP today?


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I want to make transaction but do not know the rate.

#dcom fx rate#dcom rate
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Asked: 02-12-2020In: Send money

Can i use the service from Philippines to Japan?


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I want to send money from Philippines to Japan. What should I do?

#dcom philippines#dcom send money from philippines
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Asked: 02-12-2020In: Remittance Statement

Can i ask for a receipt from DCOM?


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I have made several transaction through DCOM. Can I request receipt from DCOM?

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Asked: 30-11-2020In: Service fee and Exchange rate

How much is DCOM’s service fee or remittance fee?


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How much is DCOM’s service fee or remittance fee? Is it the same with any remittance amount?

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Asked: 30-11-2020In: Send money

How to send money to GCASH?


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I want to send money to my receiver’s GCASH Account.

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Asked: 30-11-2020In: OTP and Password

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I do not know what OTP and its function is. Should I do OTP set-up in DCOM App?

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Asked: 21-02-2024

#DCOMHowTo Request DCOM Premier Club Cards


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You can now request DCOM Cards easily all within the DCOM App. Open your DCOM APP and click Manage DCOM Cards

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Asked: 02-12-2020In: DCOM App

How to add my receiver’s GCASH or Paymaya in the app?


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I want to add my receiver’s GCASH or Paymaya in DCOM app

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Asked: 30-11-2020In: Receive money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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