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DCOM Money Express

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DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Send Money

How long will it take for my remittance to be credited in Philippine banks?


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Can I know how long will it take for my remittance to be credited in Philippine banks?

#dcom remittance time#send money time
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Asked: 02-12-2020In: Receive Money

How many days until my remittance be credited in receiver’s bank account?


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How long does it take until my remittance is credited in receiver’s bank account?

#dcom receive money#dcom remittance time
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Asked: 30-11-2020In: DCOM Card

How to request DCOM Direct to Receiver Card?


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I want to request DCOM Card that send money automatically to receiver. What is the maximum number of this card I can receive?

#dcom card request#dcom direct#dcom direct card#dcom silver
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Asked: 30-11-2020In: Send Money

How many receivers can i register?


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How many receivers can i register and send money to?

#dcom receiver
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Asked: 13-05-2026

Transfer Money to DCOM MUFG Account via Online Banking


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMDeposit ...

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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Asked: 02-12-2020In: New Registration

Why is selfie needed for DCOM registration process?


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Why I have to take my selfie when registering DCOM account? What is it for?

#dcom registration#dcom security#dcom user verification#dcom verification
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Asked: 30-11-2020In: Send Money

How to send money using the DCOM App?


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I want to send money using the DCOM App.

#dcom send money
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Asked: 30-11-2020In: Others

How to refer in DCOM?


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How can I refer my friends and acquaintance to use DCOM service?

#dcom introduce#dcom refer#dcom referall
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Asked: 25-05-2026

Don’t Let an Outdated Card Delay Your Next Remittance: Upgrade Your DCOM Card Today!


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IMPORTANT NOTICE FOR CUSTOMERS REGISTERED BEFORE FEBRUARY 1, 2024 ‼️ DCOM successfully transitioned to an upgraded card system on January 2, 2024. If you are still using an old card (card number starting with “BA…”), please request your new card today ...

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    Can I send dollars to the Philippines using DCOM?

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    What is DCOM's bank accounts?

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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