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DCOM Money Express

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DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: DCOM Card

Can I withdraw money using DCOM card at ATM Yucho?


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Can I withdraw money from my DCOM account using DCOM card at ATM Yucho?

#dcom withdraw#withdraw from dcom card
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Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

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Asked: 01-05-2026In: New Registration

Register Now & Enjoy Your FIRST FREE Remittance!


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Distance shouldn’t be a barrier to supporting your loved ones. Start your journey with DCOM today and enjoy a secure, fast, and reliable way to send money worldwide. Your first transfer is on us! Download the DCOM APP using this link:App ...

#dcom register#dcom registration#how to register dcom
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Asked: 02-12-2020In: Receive Money

Can I receive money in Japan from the Philippines?


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I want to receive money in Japan from the Philippines.

#dcom philippines#dcom receive money
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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 05-05-2026

Refer & Earn! Boost your points balance by sharing DCOM with your friends!


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Invite your friends to download and register on the DCOM App using your Referral Code / QR Code / Referral Link. Once they complete the required steps, you will automatically earn points. Qualifying points will be credited to your ...

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Asked: 13-05-2026In: DCOM App

How to Set PIN Code for DCOM Card Withdrawal


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You now have the power to withdraw money using the DCOM Gold Card at any JP Post Bank/Yucho or Lawson ATMs nationwide! To utilize this feature, you must first set up your PIN. Here’s how: Step 1: On the Home screen, tap ...

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Asked: 02-12-2020In: DCOM App

What is my password for DCOM App?


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I do not know what my password is to log into DCOM App.

#dcom account password#dcom password
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Asked: 30-11-2020In: Send Money

How to send money to banks in the Philippines?


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I want to send money to banks in the Philippines.

#dcom remittance#dcom send money
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Asked: 16-10-2026

How To Add New Receiver via DCOM App


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Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! STEP 1: Tap the RECEIVER.

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    Can I send dollars to the Philippines using DCOM?

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    There is no issued date in my receiver's ID, what

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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