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DCOM Money Express

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Asked: 30-11-2020In: Others

Where can I find my Reference number?


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Where can I find my Reference number?

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Asked: 02-12-2020In: DCOM Card

Can my DCOM card be sent in a different address?


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I have already registered for DCOM account and DCOM card. Can my DCOM card be sent to different address?

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Asked: 30-07-2025In: DCOM App

How to Cash-Out at 7Bank ATMs


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via 7Bank ATMs! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step guide below: STEP ...

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How much is the rate today?


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How can I update DCOM’s exchange rate?

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Asked: 19-11-2025

Transfer Money to Your DCOM Virtual Account


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You can easily transfer funds from any of your personal bank accounts to your DCOM Virtual Account. But first make sure you’ve created your virtual account.How to Create a DCOM Virtual Account. Once your virtual account is ready, follow the ...

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Asked: 30-11-2020In: Others

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Asked: 30-11-2020In: Remittance Statement

Is there a fee for requesting Remittance Statement?


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Is the remittance statement free of charge?

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Asked: 02-12-2020In: DCOM Card

Is there a fee for getting a direct to receiver card of DCOM?


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Does DCOM card cost? How much is it?

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Asked: 06-02-2024

Guide on Updating Personal Document Using the DCOM App


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Customers can conveniently update their personal information through the DCOM app when their residence card expires, when changing visas, or updating their address. The purpose of updating personal information is twofold: For customers with expired foreign residence cards, DCOM supports a ...

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    Is there a fee for requesting Remittance Statement?

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    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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