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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: DCOM Card

Can i use DCOM Card in convenience stores?


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Is DCOM card usable in convenience store in Japan?

#dcom card convinience store
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Asked: 02-12-2020In: DCOM Card

Until how many DCOM’s direct cards can i ask for?


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What is the maximum number of DCOM’s  direct to customer card that I can register?

#dcom direct card
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Asked: 11-05-2026

How to Update Your Registered Name via the DCOM App


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Learn how to easily update your registered name on the DCOM App. Follow our step-by-step guide to submit your Residence Card for verification and keep your account information accurate. Step 1: From the Main Screen, tap on the ACCOUNT.

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Asked: 02-12-2020In: New Registration

What receiver’s IDs are accepted?


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What IDs are accepted for my receivers?

#dcom receiver#dcom receiver id#dcom registration
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Asked: 11-05-2026

Official Guide: Updating Your Personal ID for a New ID Card


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Keep your account active and secure by ensuring your latest identification documents are registered. To enjoy the latest features and a smoother upload experience, please ensure that your DCOM App is updated to version 5.7 before you begin. Step 1: From ...

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Asked: 30-06-2026In: DCOM Card

Deposit using DCOM Card at JP Post Bank ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via JP Post Bank ATMs. STEP 1. Press ENGLISH ...

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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 30-11-2020In: Send Money

What is DCOM’s MUFG Account?


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I want to transfer money to DCOM account using MUFG.

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Asked: 02-12-2020In: Others

How do i check my reference number in DCOM App?


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I want to refer DCOM to my friends. Where can I find my reference number?

#dcom refer#dcom referal#dcom reference
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Asked: 02-12-2020In: Remittance Statement

Can i ask for a receipt from DCOM?


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I have made several transaction through DCOM. Can I request receipt from DCOM?

#dcom receipt#dcom remittance statement#dcom transaction receipt
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    Can I send dollars to the Philippines using DCOM?

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    What promotion code will I write in DCOM App?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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