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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 19-11-2020In: OTP and Password

Ano po yung OTP?


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Hindi po ako makapag-log in. Ano po ba yung OTP? Para saan po yun?

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What is the direct to receiver card used for?


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What is the purpose of DCOM’ s direct to receiver card?

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Asked: 02-12-2020In: DCOM Card

Can I withdraw money using DCOM card at ATM Yucho?


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Can I withdraw money from my DCOM account using DCOM card at ATM Yucho?

#dcom withdraw#withdraw from dcom card
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Asked: 01-05-2026

The Wait is Over: Seven Bank ATM Deposits Are Now Available!


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Experience the Convenience You’ve Been Asking For Available 24/7 Nationwide. Follow these simple steps to fund your account and send money home instantly using any of the 27,000+ Seven Bank ATMs across Japan. Step 1: Insert your DCOM Card

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Asked: 30-11-2020In: DCOM App

What is my username to log into DCOM App?


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I have already registered DCOM account but do not know my username to log into DCOM app.

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Asked: 02-12-2020In: DCOM Card

Until how many DCOM’s direct cards can i ask for?


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What is the maximum number of DCOM’s  direct to customer card that I can register?

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Asked: 02-12-2020In: Send Money

How much can i send for the whole year?


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What is DCOM’s yearly transaction limit?

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Asked: 26-02-2024

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!


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Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!

Introducing the Next Generation DCOM Card in English Hướng dẫn sử dụng Thẻ DCOM x LAWSON bằng Tiếng Việt Informasi Lengkap tentang Kartu Gold Baru DCOM

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Asked: 02-12-2020In: Receive Money

How many days until my receiver can claim the remittance for cash pick-up via DCOM?


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How long does it take until my receiver can claim the remittance for cash pick-up via DCOM?

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Asked: 30-11-2020In: Receive Money

What if my receiver has no passport?


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Can I send money to my receiver if he has no passport?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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