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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
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DCOM Filipino Help Center

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Asked: 31-07-2025In: Send Money

How to Create your DCOM Virtual Account


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Using the DCOM App, you can make your own personal deposit account powered by PayPay Bank. HOW TO USE THE DCOM VIRTUAL ACCOUNT? 1. You can connect your Virtual Account as your DCOM Main Wallet.

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Asked: 30-07-2025In: DCOM Card

How to Withdraw Money at Lawson ATMs


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With the DCOM GOLD Card, you can now withdraw money from your DCOM Account at any Lawson Bank ATMs nationwide! To avail DCOM Card’s withdrawal function, you must first set a PIN Code via DCOM App. Follow this guide on:

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Asked: 30-11-2020In: Others

Are you open during weekends?


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Is DCOM working on weekends?

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Asked: 02-12-2020In: Send Money

Are there any other deductions for my remittance in the Philippines via DCOM?


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Are there any deductions in the Philippines on the receiving amount?

#dcom remittance
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Asked: 19-11-2025

Transfer Money to Your DCOM Virtual Account


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You can easily transfer funds from any of your personal bank accounts to your DCOM Virtual Account. But first make sure you’ve created your virtual account.How to Create a DCOM Virtual Account. Once your virtual account is ready, follow the ...

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Asked: 02-12-2020In: DCOM Card

Can I withdraw money using DCOM card at ATM Yucho?


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Can I withdraw money from my DCOM account using DCOM card at ATM Yucho?

#dcom withdraw#withdraw from dcom card
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Asked: 19-11-2025

Transfer Money to DCOM MUFG Account via Online Banking


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 05-11-2025

How To Submit Proof of Source of Funds – Transactions Exceeding the Limit


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Sending money from Japan to countries like Vietnam, Indonesia, and the Philippines is common. However, many DCOM users have concerns about uploading proof of income for transactions that exceed the limits. To ensure smooth and prompt transactions, customers are advised to ...

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Asked: 02-12-2020In: DCOM Card

Can my DCOM card be sent in a different address?


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I have already registered for DCOM account and DCOM card. Can my DCOM card be sent to different address?

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Asked: 02-12-2020In: Send Money

Can I send dollars to the Philippines using DCOM?


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Can DCOM send dollars to Philippines?

#dcom philippines#dcom send money philippines
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    How can I find the exchange rate of JPY to

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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  • TERESA OOISHI VILLANUEVA
    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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