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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Send Money

How to send money to banks in the Philippines?


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I want to send money to banks in the Philippines.

#dcom remittance#dcom send money
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Asked: 11-05-2026

Official Guide: Updating Your Personal ID and Registered Address


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Keeping your identification and address records current is essential for uninterrupted and secure transactions. To ensure a seamless upload and verification process, please make sure your DCOM App is updated to version 5.7 before you begin. Step 1: From the Main ...

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Asked: 10-04-2026

Send, Share, Earn: How to Get DCOM Points in the DCOM App


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Double the ways to earn, double the rewards! Whether you’re sending money or referring a friend, your DCOM points grow fast. Start maximizing your balance today and turn your points into instant savings. 1️⃣ Earn DCOM Points from Every Completed Remittance ...

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Asked: 02-12-2020In: Send Money

Can I send dollars to the Philippines using DCOM?


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Can DCOM send dollars to Philippines?

#dcom philippines#dcom send money philippines
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Asked: 01-07-2026

Master Your Money: Unlock Instant Bank Deposits Today


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Seamlessly connect your bank to the DCOM App for the fastest way to top up. No paperwork, no delays just a few taps to get your balance ready for your next transaction. Follow this guide below: Step 1: Open the DCOM ...

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Asked: 02-12-2020In: Send Money

Is My Number card needed to send money using DCOM?


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Is My number card necessary?

#dcom my number#dcom my number card#dcom registration
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Asked: 11-05-2026

How to Update Your Registered Name via the DCOM App


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Learn how to easily update your registered name on the DCOM App. Follow our step-by-step guide to submit your Residence Card for verification and keep your account information accurate. Step 1: From the Main Screen, tap on the ACCOUNT.

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Asked: 02-12-2020In: Others

Until what time is DCOM open today?


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I want to know the open time of DCOM today.

#dcom open hour#dcom open time
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Asked: 13-05-2026In: DCOM App

How to Set PIN Code for DCOM Card Withdrawal


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You now have the power to withdraw money using the DCOM Gold Card at any JP Post Bank/Yucho or Lawson ATMs nationwide! To utilize this feature, you must first set up your PIN. Here’s how: Step 1: On the Home screen, tap ...

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Asked: 02-12-2020In: DCOM App

How to use DCOM App’s free dial?


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Please give instruction on how to make free call to DCOM using DCOM App?

#dcom app free trial#dcom free trial
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    Can I send dollars to the Philippines using DCOM?

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    How to add my receiver's GCASH or Paymaya in the

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
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E-mail: cs@sendmoney.co.jp

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Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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