Sign Up

Continue with Facebook
Continue with Google
or use

Have an account? Sign In Now

Sign In

Continue with Facebook
Continue with Google
or use

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

You must login to ask question.

Continue with Facebook
Continue with Google
or use

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

DCOM Money Express

DCOM Money Express Logo DCOM Money Express Logo

DCOM Money Express Navigation

  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others
  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia

DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

Register a new DCOM Card
What's your question?
  • Recent Questions
  • Most Answered
  • Answers
  • No Answers
  • Most Visited
  • Most Voted
  • Random

Discy Latest Questions

DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026In: DCOM App

How To Add New Receiver via DCOM App


  • 0

Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! Step 1: Tap the RECEIVER icon.

#dcom add receiver#dcom receiver
  • 0 0 Answers
  • 1k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: New Registration

What receiver’s IDs are accepted?


  • 0

What IDs are accepted for my receivers?

#dcom receiver#dcom receiver id#dcom registration
  • 1 1 Answer
  • 3k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 05-05-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


  • 0

Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! Step 1: ...

  • 0 0 Answers
  • 604 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 1
Customer
Asked: 02-12-2020In: Send Money

Can I send dollars to the Philippines using DCOM?


  • 1

Can DCOM send dollars to Philippines?

#dcom philippines#dcom send money philippines
  • 0 0 Answers
  • 17k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

No Card? No Problem! Experience the Ultimate Convenience at Any Seven Bank ATM.


  • 0

We’ve heard your suggestions! You can now fund your account using only your smartphone. It’s the fastest, most recommended way to send money home via any of the 27,000+ Seven Bank ATMs nationwide. Step 1: On the ATM screen, press DEPOSIT/WITHDRAWAL ...

  • 0 0 Answers
  • 150 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 30-11-2020In: DCOM App

What is my username to log into DCOM App?


  • 0

I have already registered DCOM account but do not know my username to log into DCOM app.

#dcom app log-in#dcom username
  • 0 0 Answers
  • 230k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 30-11-2020In: Send Money

What is DCOM’s JP Post Account?


  • 0

I want to know your JP Post Account.

#dcom bank account#dcom jp post#dcom yucho
  • 1 1 Answer
  • 4k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: Service fee and Exchange rate

Why is there 500 YEN deduction in my remittance?


  • 1

Upon my remittance using DCOM card, it cost additional 500Y besides remittance fee. What is this fee?

#dcom 500 yen#dcom remittance#dcom remittance fee
  • 1 1 Answer
  • 3k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


  • 0

With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

  • 0 0 Answers
  • 45 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 31-07-2025

Transfer Money to DCOM SMBC Account via ATM


  • 0

You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

  • 0 0 Answers
  • 3k Views
Answer
1 2 … 12

Sidebar

Ask A Question

User Ranking

DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 2 Questions
  • 1k Points
DCOM Indonesia Help Center

DCOM Indonesia Help Center

  • 0 Questions
  • 341 Points
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 334 Points
DCOM Help Center

DCOM Help Center

  • 0 Questions
  • 206 Points
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 0 Questions
  • 175 Points
  • Popular
  • Answers
  • Customer

    Can I send dollars to the Philippines using DCOM?

    • 0 Answers
  • Customer

    Can I send money to Hongkong / US via DCOM

    • 1 Answer
  • Customer

    How to send money to banks in the Philippines?

    • 0 Answers
  • Customer

    Is there a fee for requesting Remittance Statement?

    • 0 Answers
  • Customer

    What promotion code will I write in DCOM App?

    • 10 Answers
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
  • DCOM Help Center
    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
  • DCOM Help Center
    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

Question Tags

dcom direct card dcom fee dcom philippines dcom receive money dcom receiver dcom register dcom registration dcom remittance dcom remittance statement dcom remittance time dcom send money dcom verification how to register dcom one-time password otp

Explore

  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others

Footer

About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

Connect with us

Copyright © 2021 D. Communications, Inc. All Rights Reserved.