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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: Others

What promotion code will I write in DCOM App?


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What is the promotional code of DCOM?

#dcom promotional#dcom promotional code#dcom referal
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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

#cash pick-up dcom#cash pick-up location#cash pick-up remittance dcom
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Asked: 11-11-2025

Transfer Money to DCOM SMBC Account via Online Banking


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 02-12-2020In: DCOM App

How to add my receiver’s GCASH or Paymaya in the app?


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I want to add my receiver’s GCASH or Paymaya in DCOM app

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Asked: 11-02-2026

Earn Bonus Points Through Referrals: Your Guide to the DCOM Shokai Program


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Earning Bonus Points through the Referral Program Invite your friends to download and register on the DCOM App using your referral code / QR Code / referral link. Once they complete the required steps, you will automatically earn points. ...

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Asked: 30-11-2020In: DCOM App

What is my username to log into DCOM App?


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I have already registered DCOM account but do not know my username to log into DCOM app.

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Asked: 30-11-2020In: Remittance Statement

How can i request a remittance statement from DCOM?


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How to request a remittance statement from DCOM? How many remittance statement can I receive from DCOM yearly?

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Asked: 30-11-2020In: Service fee and Exchange rate

Are there other charges aside from Remittance Fee?


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I want to know if there are any other fees when using DCOM service besides remittance fee?

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Asked: 02-12-2020In: Receive Money

Can I receive money in Japan from the Philippines?


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I want to receive money in Japan from the Philippines.

#dcom philippines#dcom receive money
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    Can I send dollars to the Philippines using DCOM?

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    There is no issued date in my receiver's ID, what

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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