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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Send Money

How to send money using the DCOM App?


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I want to send money using the DCOM App.

#dcom send money
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Asked: 02-12-2020In: Receive Money

Can I receive money in Japan from the Philippines?


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I want to receive money in Japan from the Philippines.

#dcom philippines#dcom receive money
  • 1 1 Answer
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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 05-08-2025

Transfer Money to Your DCOM Virtual Account


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You can use your personal Bank Account (ANY) to transfer to your DCOM Virtual Account. But first, you have to create a virtual account. Here’s how: How to Create a DCOM Virtual Account. After creating your DCOM Virtual Account, follow ...

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Asked: 30-11-2020In: Remittance Statement

Is there a fee for requesting Remittance Statement?


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Is the remittance statement free of charge?

#dcom remittance statement
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Asked: 02-12-2020In: Receive Money

How many days until my remittance be credited in receiver’s bank account?


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How long does it take until my remittance is credited in receiver’s bank account?

#dcom receive money#dcom remittance time
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Asked: 30-07-2025In: DCOM App

How to Set PIN Code for DCOM Card Withdrawal


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You now have the power to withdraw money using the DCOM Gold Card at any JP Post Bank/Yucho or Lawson ATMs nationwide! To utilize this feature, you must first set up your PIN. Here’s how: STEP 1: On the Home page, tap ...

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Asked: 02-12-2020In: Others

What promotion code will I write in DCOM App?


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What is the promotional code of DCOM?

#dcom promotional#dcom promotional code#dcom referal
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Asked: 30-11-2020In: Send Money

How long will it take for my remittance to be credited in Philippine banks?


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Can I know how long will it take for my remittance to be credited in Philippine banks?

#dcom remittance time#send money time
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Asked: 30-11-2020In: Send Money

How to send money to GCASH?


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I want to send money to my receiver’s GCASH Account.

#dcom gcash#dcom send money
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    Is there a fee for requesting Remittance Statement?

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  • TERESA OOISHI VILLANUEVA
    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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