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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: New Registration

How to register in DCOM?


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Can you show me how to register DCOM?

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Asked: 30-11-2020In: DCOM Card

Can i use DCOM Card in convenience stores?


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Is DCOM card usable in convenience store in Japan?

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Asked: 02-12-2020In: DCOM Card

I received my card, can i start sending money?


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When can I use my card for transaction? I just received it today.

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Asked: 30-11-2020In: Send Money

What is DCOM’s bank accounts?


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I want to do bank transfer to DCOM’s account.

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Asked: 01-05-2026

More Ways to Send, More Places to Reach: DCOM x Seven Bank is Officially Live!


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Starting May 1, 2026, DCOM is officially expanding! In addition to Yucho and Lawson, you can now top up your account at any of the 28,000+ Seven Bank ATMs across Japan. Whether you have your DCOM card ready or just ...

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Asked: 02-12-2020In: Others

Until what time is DCOM open today?


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I want to know the open time of DCOM today.

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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at JP Post Bank ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via JP Post Bank ATMs.For Deposit via Lawson ...

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Asked: 01-05-2026

DCOM App: Step-by-Step Guide to Uploading Your MyNumber Card


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Identity verification made seamless. Secure your account and unlock faster remittances by completing your identity verification today. Follow our simple guide below to get started! Step 1: After successfully registering your account, log in to the DCOM App and select “VERIFY ...

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Asked: 30-11-2020In: Send Money

How to send money to GCASH?


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I want to send money to my receiver’s GCASH Account.

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Asked: 02-12-2020In: Send Money

Can I send money to Hongkong / US via DCOM service?


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Can I make transaction to Hongkong/ US using DCOM service?

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    Can I send dollars to the Philippines using DCOM?

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    Can I send money to Hongkong / US via DCOM

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    There is no issued date in my receiver's ID, what

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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