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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Others

Can I send my ID in messenger?


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Is it OK if I send my ID via messengers to DCOM for verification’s purpose?

#dcom id#dcom verification
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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at JP Post Bank ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via JP Post Bank ATMs.For Deposit via Lawson ...

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Asked: 31-07-2025

Transfer Money to DCOM JP Post Bank Account via ATM


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You can use your personal JP Post Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMs

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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at Lawson ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via Lawson ATMs. For Deposit via Lawson ATMs, click ...

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Asked: 30-11-2020In: Send Money

How long will it take for my remittance to be credited in Philippine banks?


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Can I know how long will it take for my remittance to be credited in Philippine banks?

#dcom remittance time#send money time
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Asked: 02-12-2020In: DCOM App

How to add my receiver’s GCASH or Paymaya in the app?


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I want to add my receiver’s GCASH or Paymaya in DCOM app

#dcom gcash receiver
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Asked: 30-11-2020In: Others

Where can I find my Reference number?


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Where can I find my Reference number?

#dcom reference
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DCOM Filipino Help Center
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DCOM Filipino Help Center

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Asked: 30-07-2025In: DCOM App

How to Make a Transaction via DCOM App


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How To Send Money Using The New DCOM App

With the latest update of the new DCOM App, sending money through DCOM Money Express is now easier, faster, and guaranteed safe! STEP 1: Tap the Send icon.

#dcom send money#dcom send money from philippines#send money time
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Asked: 30-11-2020In: New Registration

How to register in DCOM?


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Can you show me how to register DCOM?

#dcom register#how to register dcom#new registration dcom
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Asked: 30-11-2020In: Service fee and Exchange rate

Are there other charges aside from Remittance Fee?


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I want to know if there are any other fees when using DCOM service besides remittance fee?

#dcom deposit fee#dcom fee#dcom service fee
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    How can I find the exchange rate of JPY to

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    Can I send money to Hongkong / US via DCOM

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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  • TERESA OOISHI VILLANUEVA
    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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