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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 06-08-2025In: New Registration

How to Register and Get FIRST FREE Remittance


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How to Create a DCOM Account

It’s super easy to register using the DCOM App, and to get your first remittance for free, follow these steps: Download the DCOM APP using this link:App Store: http://ad.sendmoney.jp/pr/iOSGoogle Play: http://ad.sendmoney.jp/pr/Android 1. Open the DCOM APP and click ...

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Asked: 02-12-2020In: Others

Until what time is DCOM open today?


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I want to know the open time of DCOM today.

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Asked: 30-11-2020In: DCOM Card

How do I use DCOM Card?


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I received DCOM card but do not know how to use.

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Asked: 30-11-2020In: Send Money

How to send money to GCASH?


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I want to send money to my receiver’s GCASH Account.

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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at Lawson ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via Lawson ATMs. For Deposit via Lawson ATMs, click ...

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Asked: 28-04-2025In: DCOM App

The NEW & IMPROVED DCOM APP — it’s finally here!


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New and Improved DCOM App

We are very proud to announce the release of the greatest update the DCOM app has ever received — yet! Improved ...

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Asked: 02-12-2020In: Send Money

How much is the minimum amount that i can send?


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Please tell me the minimum amount per transaction via DCOM.

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Asked: 30-11-2020In: Remittance Statement

Is there a fee for requesting Remittance Statement?


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Is the remittance statement free of charge?

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Asked: 30-11-2020In: Others

When is your holiday?


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What is DCOM’s day-off?

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    Is there a fee for requesting Remittance Statement?

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    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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