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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: Send money

Can i use the service from Philippines to Japan?


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I want to send money from Philippines to Japan. What should I do?

#dcom philippines#dcom send money from philippines
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Asked: 02-12-2020In: Send money

Is My Number card needed to send money using DCOM?


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Is My number card necessary?

#dcom my number#dcom my number card#dcom registration
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Asked: 02-12-2020In: DCOM Card

Can my DCOM card be sent in a different address?


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I have already registered for DCOM account and DCOM card. Can my DCOM card be sent to different address?

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Asked: 02-12-2020In: DCOM Card

Is there a fee for getting a direct to receiver card of DCOM?


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Does DCOM card cost? How much is it?

#dcom card cost#dcom card fee
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Asked: 02-12-2020In: OTP and Password

Can I change my DCOM App password to an easier one?


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Can I change my password to an easier one?

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Asked: 30-11-2020In: Send money

How many receivers can i register?


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How many receivers can i register and send money to?

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Asked: 13-03-2024In: DCOM Card

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Premier Club Cards!


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Exciting news from our partnership with Lawson Bank! Introducing the NEW DCOM Premier Club Cards, designed to elevate your remittance experience! With our new collaboration, customers can effortlessly conduct overseas remittances using the NEW DCOM Cards at over 13,500 Lawson Bank ...

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Asked: 30-11-2020In: Receive money

What if my receiver has no passport?


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Can I send money to my receiver if he has no passport?

#dcom receive money#dcom send money
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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

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Asked: 02-12-2020In: DCOM App

How to use DCOM App’s free dial?


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Please give instruction on how to make free call to DCOM using DCOM App?

#dcom app free trial#dcom free trial
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    How can I find the exchange rate of JPY to

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    Can I send dollars to the Philippines using DCOM?

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    Can I send money to Hongkong / US via DCOM

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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