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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: DCOM App

What is my username to log into DCOM App?


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I have already registered DCOM account but do not know my username to log into DCOM app.

#dcom app log-in#dcom username
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Asked: 21-02-2024

#DCOMHowTo Request DCOM Premier Club Cards


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You can now request DCOM Cards easily all within the DCOM App. Open your DCOM APP and click Manage DCOM Cards

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How can I log into my DCOM account using DCOM App?

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Asked: 30-11-2020In: Others

Are you open during weekends?


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Is DCOM working on weekends?

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Asked: 30-11-2020In: Send Money

Can i send money from Japan to Japan?


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Does DCOM provide the service to send money within Japan?

#dcom send japan#dcom send money
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Asked: 31-07-2025

Transfer Money to DCOM SMBC Account via ATM


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 30-11-2020In: Service fee and Exchange rate

Why is there 500 YEN deduction in my remittance?


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Upon my remittance using DCOM card, it cost additional 500Y besides remittance fee. What is this fee?

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Asked: 30-11-2020In: Remittance Statement

How can i request a remittance statement from DCOM?


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How to request a remittance statement from DCOM? How many remittance statement can I receive from DCOM yearly?

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Does my DCOM Card have expiration date?


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When will my DCOM Card expire?

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Asked: 30-11-2020In: New Registration

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Can you show me how to register DCOM?

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    Is there a fee for requesting Remittance Statement?

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  • TERESA OOISHI VILLANUEVA
    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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