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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 12-05-2026

Official Guide: Updating Your Nationality via the DCOM App


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Keep your account seamless and compliant with just a few taps. To enjoy a faster and more secure verification process, please ensure that your DCOM App is updated to version 5.7 before proceeding. Step 1: From the Main Screen, tap the ...

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Asked: 10-04-2026

Send, Share, Earn: How to Get DCOM Points in the DCOM App


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Double the ways to earn, double the rewards! Whether you’re sending money or referring a friend, your DCOM points grow fast. Start maximizing your balance today and turn your points into instant savings. 1️⃣ Earn DCOM Points from Every Completed Remittance ...

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Asked: 01-05-2026

Use of Overseas Remittance Cards and Smartphone ATM for DCOM Money Express Now Available at Seven Bank ATMs


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DCOM Money Express, an international remittance service provider, has begun offering its overseas remittance card and Smartphone ATM services through Seven Bank ATMs nationwide. Starting Friday, May 1, 2026, customers can use their DCOM Deposit Card, DCOM Remittance Card, or smartphones ...

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Asked: 02-12-2020In: Receive Money

How many days until my remittance be credited in receiver’s bank account?


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How long does it take until my remittance is credited in receiver’s bank account?

#dcom receive money#dcom remittance time
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Asked: 02-12-2020In: Send Money

Is My Number card needed to send money using DCOM?


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Is My number card necessary?

#dcom my number#dcom my number card#dcom registration
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Asked: 30-11-2020In: New Registration

What are the requirements to register DCOM account?


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I want to register DCOM account. What are the steps and requirements?

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Asked: 30-11-2020In: DCOM Card

What is my DCOM Card pin code?


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Where can I find DCOM Card’s pin code?

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Asked: 30-06-2026In: DCOM App

How to Make a Transaction via DCOM App


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With the latest DCOM App update, sending money via DCOM Money Express is now easier, faster, and more secure! To access these enhanced features, please ensure that your DCOM app is updated to version 5.9 STEP 1: Tap the SEND icon.

#dcom send money#dcom send money from philippines#send money time
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Asked: 01-05-2026In: DCOM App

How to Upload your Residence Card via DCOM App


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To complete your registration, here are the steps to easily upload your Residence Card using the DCOM APP through Online Verification. Step 1: Tap the “VERIFY YOUR IDENTITY notification on the DCOM App.

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Asked: 02-12-2020In: New Registration

There is no issued date in my receiver’s ID, what should i write?


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What should I write if there is no issued date in my receiver’s ID?

#dcom receiver#dcom receiver id
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    Can I send dollars to the Philippines using DCOM?

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    What promotion code will I write in DCOM App?

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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