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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 05-05-2026

Redeem Points, Maximize Your Balance


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Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less and make sure to update your DCOM App to latest version 5.7. Follow ...

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Asked: 02-12-2020In: New Registration

Why is selfie needed for DCOM registration process?


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Why I have to take my selfie when registering DCOM account? What is it for?

#dcom registration#dcom security#dcom user verification#dcom verification
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Asked: 30-11-2020In: Send Money

What is DCOM SMBC Account?


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I want to deposit into DCOM’s SMBC account.

#dcom bank#dcom smbc#dcom smbc funding
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Asked: 07-11-2025In: Others

How to Register on DCOM Money Express via Website


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You can also register with DCOM Money Express through the website. Here’s how. Access the website via this link:https://sendmoney.co.jp/en 1. Click the link above and select “Register.”

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Asked: 30-11-2020In: Service fee and Exchange rate

How much is DCOM’s service fee or remittance fee?


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How much is DCOM’s service fee or remittance fee? Is it the same with any remittance amount?

#dcom fee#dcom remittance fee#dcom service fee
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Asked: 30-11-2020In: Send Money

What is DCOM’s bank accounts?


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I want to do bank transfer to DCOM’s account.

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Asked: 30-11-2020In: DCOM Card

Can i use DCOM Card in convenience stores?


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Is DCOM card usable in convenience store in Japan?

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Asked: 01-05-2026In: New Registration

Register Now & Enjoy Your FIRST FREE Remittance!


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Distance shouldn’t be a barrier to supporting your loved ones. Start your journey with DCOM today and enjoy a secure, fast, and reliable way to send money worldwide. Your first transfer is on us! Download the DCOM APP using this link:App ...

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Asked: 10-04-2026

Maximize Rewards: Redeem Your DCOM Points Now


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You can redeem your DCOM Points in two (2) ways using the DCOM Money Express App. Choose the option that best fits your needs. A. Redeem to DCOM Balance Convert your DCOM Points into DCOM Balance and use it for future remittance ...

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Asked: 12-05-2026In: Send Money

Transfer Money to DCOM SMBC Account via Online Banking


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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