Sign Up

Continue with Facebook
Continue with Google
or use

Have an account? Sign In Now

Sign In

Continue with Facebook
Continue with Google
or use

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

You must login to ask question.

Continue with Facebook
Continue with Google
or use

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

DCOM Money Express

DCOM Money Express Logo DCOM Money Express Logo

DCOM Money Express Navigation

  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others
  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia

DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

Register a new DCOM Card
What's your question?
  • Recent Questions
  • Most Answered
  • Answers
  • No Answers
  • Most Visited
  • Most Voted
  • Random

Discy Latest Questions

Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 1
Customer
Asked: 02-12-2020In: Send Money

How much is the minimum amount that i can send?


  • 1

Please tell me the minimum amount per transaction via DCOM.

#dcom minimum amount#dcom minimum amount transaction
  • 1 1 Answer
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • -1
Customer
Asked: 30-11-2020In: Send Money

How to send money to banks in the Philippines?


  • -1

I want to send money to banks in the Philippines.

#dcom remittance#dcom send money
  • 0 0 Answers
  • 11k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 30-11-2020In: Others

Where can I find my Reference number?


  • 0

Where can I find my Reference number?

#dcom reference
  • 1 1 Answer
  • 4k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 3
Customer
Asked: 02-12-2020In: Receive Money

How many days until my remittance be credited in receiver’s bank account?


  • 3

How long does it take until my remittance is credited in receiver’s bank account?

#dcom receive money#dcom remittance time
  • 1 1 Answer
  • 6k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 44 Questions
  • 1 Answer
  • 0 Best Answers
  • 341 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 30-07-2025In: DCOM Card

How to Withdraw Money at Lawson ATMs


  • 0

With the DCOM GOLD Card, you can now withdraw money from your DCOM Account at any Lawson Bank ATMs nationwide! To avail DCOM Card’s withdrawal function, you must first set a PIN Code via DCOM App. Follow this guide on:

  • 0 0 Answers
  • 4k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 44 Questions
  • 1 Answer
  • 0 Best Answers
  • 341 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 13-05-2026

Transfer Money to DCOM JP Post Account via Yucho Direct


  • 0

You can use your personal Online JP Post Bank Account (Yuucho Direct) to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM ...

  • 0 0 Answers
  • 4k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 44 Questions
  • 1 Answer
  • 0 Best Answers
  • 341 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 30-01-2021

DCOM & Account Information You Need to Know


  • 0

DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

  • 0 0 Answers
  • 273 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • -1
Customer
Asked: 30-11-2020In: Send Money

How long will it take for my remittance to be credited in Philippine banks?


  • -1

Can I know how long will it take for my remittance to be credited in Philippine banks?

#dcom remittance time#send money time
  • 1 1 Answer
  • 5k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 44 Questions
  • 1 Answer
  • 0 Best Answers
  • 341 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 05-05-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


  • 0

Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! Step 1: ...

  • 0 0 Answers
  • 696 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


  • 0

Where can my receiver claim cash pick-up after I made transaction via DCOM?

#cash pick-up dcom#cash pick-up location#cash pick-up remittance dcom
  • 1 1 Answer
  • 5k Views
Answer
1 2 3 … 12

Sidebar

Ask A Question

User Ranking

DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 2 Questions
  • 1k Points
DCOM Indonesia Help Center

DCOM Indonesia Help Center

  • 0 Questions
  • 344 Points
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 44 Questions
  • 341 Points
DCOM Help Center

DCOM Help Center

  • 0 Questions
  • 206 Points
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 0 Questions
  • 180 Points
  • Popular
  • Answers
  • Customer

    Can I send dollars to the Philippines using DCOM?

    • 0 Answers
  • Customer

    Can I send money to Hongkong / US via DCOM

    • 1 Answer
  • Customer

    How to send money to banks in the Philippines?

    • 0 Answers
  • Customer

    Is there a fee for requesting Remittance Statement?

    • 0 Answers
  • Customer

    How to register in DCOM?

    • 0 Answers
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
  • DCOM Help Center
    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
  • DCOM Help Center
    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

Question Tags

dcom direct card dcom fee dcom philippines dcom receive money dcom receiver dcom register dcom registration dcom remittance dcom remittance statement dcom remittance time dcom send money dcom verification how to register dcom one-time password otp

Explore

  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others

Footer

About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

Connect with us

Copyright © 2021 D. Communications, Inc. All Rights Reserved.