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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Send Money

How many receivers can i register?


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How many receivers can i register and send money to?

#dcom receiver
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Asked: 02-12-2020In: Send Money

Can i use the service from Philippines to Japan?


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I want to send money from Philippines to Japan. What should I do?

#dcom philippines#dcom send money from philippines
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Asked: 31-07-2025In: DCOM App, Send Money

How To Add New Receiver via DCOM App


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How To Add New Receiver

Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! STEP 1. Open the DCOM App and tap the Receiver icon.

#dcom add receiver#dcom receiver
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Asked: 02-12-2020In: New Registration

Why is selfie needed for DCOM registration process?


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Why I have to take my selfie when registering DCOM account? What is it for?

#dcom registration#dcom security#dcom user verification#dcom verification
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Asked: 30-11-2020In: Send Money

How to send money to banks in the Philippines?


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I want to send money to banks in the Philippines.

#dcom remittance#dcom send money
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Asked: 30-11-2020In: DCOM Card

How to request DCOM Direct to Receiver Card?


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I want to request DCOM Card that send money automatically to receiver. What is the maximum number of this card I can receive?

#dcom card request#dcom direct#dcom direct card#dcom silver
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Asked: 02-12-2020In: DCOM App

What is my password for DCOM App?


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I do not know what my password is to log into DCOM App.

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Asked: 31-07-2025In: DCOM App

How to Withdraw Money via Bank Transfer


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You can withdraw money without having to go out of the premises of your home. With the DCOM App, you can make a request to withdraw your cash from your DCOM Balance back to your bank account. Follow the guide ...

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Asked: 30-11-2020In: Others

When is your holiday?


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What is DCOM’s day-off?

#dcom day-off#dcom holiday
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DCOM Filipino Help Center
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Asked: 30-07-2025In: DCOM App

How to Set PIN Code for DCOM Card Withdrawal


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You now have the power to withdraw money using the DCOM Gold Card at any JP Post Bank/Yucho or Lawson ATMs nationwide! To utilize this feature, you must first set up your PIN. Here’s how: STEP 1: On the Home page, tap ...

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    How can I find the exchange rate of JPY to

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    Can I send dollars to the Philippines using DCOM?

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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  • TERESA OOISHI VILLANUEVA
    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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