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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Send Money

What is DCOM’s JP Post Account?


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I want to know your JP Post Account.

#dcom bank account#dcom jp post#dcom yucho
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Asked: 30-07-2025In: DCOM App

How to Set PIN Code for DCOM Card Withdrawal


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You now have the power to withdraw money using the DCOM Gold Card at any JP Post Bank/Yucho or Lawson ATMs nationwide! To utilize this feature, you must first set up your PIN. Here’s how: STEP 1: On the Home page, tap ...

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DCOM Filipino Help Center

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Asked: 10-04-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


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Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! STEP 1: ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-08-2025

Transfer Money to DCOM MUFG Account via ATM


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 02-12-2020In: Send Money

Can I send money to Hongkong / US via DCOM service?


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Can I make transaction to Hongkong/ US using DCOM service?

#dcom hongkong#dcom send money#dcom us
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Asked: 02-12-2020In: Send Money

Can i use the service from Philippines to Japan?


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I want to send money from Philippines to Japan. What should I do?

#dcom philippines#dcom send money from philippines
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Asked: 06-02-2024

Guide on Updating Personal Document Using the DCOM App


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Customers can conveniently update their personal information through the DCOM app when their residence card expires, when changing visas, or updating their address. The purpose of updating personal information is twofold: For customers with expired foreign residence cards, DCOM supports a ...

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Asked: 30-11-2020In: Others

Can I send my ID in messenger?


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Is it OK if I send my ID via messengers to DCOM for verification’s purpose?

#dcom id#dcom verification
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Asked: 30-11-2020In: New Registration

What are the requirements to register DCOM account?


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I want to register DCOM account. What are the steps and requirements?

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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