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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 26-02-2024

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!


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Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!

Introducing the Next Generation DCOM Card in English Hướng dẫn sử dụng Thẻ DCOM x LAWSON bằng Tiếng Việt Informasi Lengkap tentang Kartu Gold Baru DCOM

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Asked: 10-04-2026

Send, Share, Earn: How to Get DCOM Points in the DCOM App


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Double the ways to earn, double the rewards! Whether you’re sending money or referring a friend, your DCOM points grow fast. Start maximizing your balance today and turn your points into instant savings. 1️⃣ Earn DCOM Points from Every Completed Remittance ...

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Asked: 02-12-2020In: New Registration

What receiver’s IDs are accepted?


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What IDs are accepted for my receivers?

#dcom receiver#dcom receiver id#dcom registration
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Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

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Asked: 30-11-2020In: Send Money

How to send money to banks in the Philippines?


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I want to send money to banks in the Philippines.

#dcom remittance#dcom send money
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Asked: 13-11-2025

Transfer Money to DCOM JP Post Account via Yucho Direct


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You can use your personal Online JP Post Bank Account (Yuucho Direct) to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM ...

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Asked: 01-08-2025

Transfer Money to DCOM MUFG Account via ATM


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 02-12-2020In: New Registration

Why is selfie needed for DCOM registration process?


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Why I have to take my selfie when registering DCOM account? What is it for?

#dcom registration#dcom security#dcom user verification#dcom verification
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Asked: 30-11-2020In: Send Money

How long will it take for my remittance to be credited in Philippine banks?


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Can I know how long will it take for my remittance to be credited in Philippine banks?

#dcom remittance time#send money time
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Asked: 10-04-2026

Maximize Rewards: Redeem Your DCOM Points Now


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You can redeem your DCOM Points in two (2) ways using the DCOM Money Express App. Choose the option that best fits your needs. A. Redeem to DCOM Balance Convert your DCOM Points into DCOM Balance and use it for future remittance ...

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    Can I send dollars to the Philippines using DCOM?

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    How to add my receiver's GCASH or Paymaya in the

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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