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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 13-03-2024In: DCOM Card

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Premier Club Cards!


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Exciting news from our partnership with Lawson Bank! Introducing the NEW DCOM Premier Club Cards, designed to elevate your remittance experience! With our new collaboration, customers can effortlessly conduct overseas remittances using the NEW DCOM Cards at over 13,500 Lawson Bank ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 10-04-2026

Refer & Earn! Boost your points balance by sharing DCOM with your friends!


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Invite your friends to download and register on the DCOM App using your Referral Code / QR Code / Referral Link. Once they complete the required steps, you will automatically earn points. Qualifying points will be credited to your ...

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Asked: 02-12-2020In: DCOM App

How to add my receiver’s GCASH or Paymaya in the app?


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I want to add my receiver’s GCASH or Paymaya in DCOM app

#dcom gcash receiver
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Asked: 02-12-2020In: DCOM Card

Until how many DCOM’s direct cards can i ask for?


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What is the maximum number of DCOM’s  direct to customer card that I can register?

#dcom direct card
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Asked: 02-12-2020In: Remittance Statement

Can i ask for a receipt from DCOM?


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I have made several transaction through DCOM. Can I request receipt from DCOM?

#dcom receipt#dcom remittance statement#dcom transaction receipt
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DCOM Filipino Help Center
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DCOM Filipino Help Center

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Asked: 10-04-2026

Redeem Points, Maximize Your Balance


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Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less. Follow the steps below to redeem your points. Step 1: Go to Invite Section From ...

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DCOM Filipino Help Center
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Asked: 31-07-2025In: DCOM App, Send Money

How To Add New Receiver via DCOM App


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How To Add New Receiver

Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! STEP 1. Open the DCOM App and tap the Receiver icon.

#dcom add receiver#dcom receiver
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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 21-02-2024

#DCOMHowTo Request DCOM Premier Club Cards


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You can now request DCOM Cards easily all within the DCOM App. Open your DCOM APP and click Manage DCOM Cards

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Asked: 30-11-2020In: Others

Can I send my ID in messenger?


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Is it OK if I send my ID via messengers to DCOM for verification’s purpose?

#dcom id#dcom verification
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    Can I send dollars to the Philippines using DCOM?

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    Is there a fee for requesting Remittance Statement?

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    How to add my receiver's GCASH or Paymaya in the

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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