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DCOM Money Express

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DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: Send Money

Is My Number card needed to send money using DCOM?


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Is My number card necessary?

#dcom my number#dcom my number card#dcom registration
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Asked: 11-02-2026

Maximize Rewards: Redeem Your Bonus Points Now


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You can redeem your Bonus Points in two (2) ways using the DCOM Money Express App. Choose the option that best fits your needs. A. Redeem to DCOM Balance Convert your Bonus Points into DCOM Balance and use it for future remittance transactions. 📌 ...

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Asked: 02-12-2020In: Others

What promotion code will I write in DCOM App?


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What is the promotional code of DCOM?

#dcom promotional#dcom promotional code#dcom referal
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DCOM Filipino Help Center
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Asked: 31-07-2025In: DCOM App

How to Withdraw Money via Bank Transfer


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You can withdraw money without having to go out of the premises of your home. With the DCOM App, you can make a request to withdraw your cash from your DCOM Balance back to your bank account. Follow the guide ...

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Asked: 11-02-2026

Send, Share, Earn: How to Get Bonus Points in the DCOM Money Express App


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With DCOM, every transaction and referral you make through the DCOM Money Express App comes with rewards turning your everyday remittance into something more valuable. There are two (2) ways to earn Bonus Points: 1️⃣ Earn Bonus Points from Every Completed Remittance ...

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Asked: 26-02-2024

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!


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Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!

Introducing the Next Generation DCOM Card in English Hướng dẫn sử dụng Thẻ DCOM x LAWSON bằng Tiếng Việt Informasi Lengkap tentang Kartu Gold Baru DCOM

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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 31-07-2025

Transfer Money to DCOM SMBC Account via ATM


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 30-11-2020In: DCOM App

How to log-in using DCOM App?


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How can I log into my DCOM account using DCOM App?

#dcom app log-in#dcom log-in
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Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

#cash pick-up dcom#cash pick-up location#cash pick-up remittance dcom
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    Can I send dollars to the Philippines using DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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