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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: Others

How can I contact DCOM?


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Please give me contact method of DCOM.

#dcom contact#dcom number
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Asked: 10-04-2026

Use DCOM Points to Reduce Your Service Fee


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Unlock exclusive savings in just a few taps! Redeem your DCOM points now to enjoy lower service fees on your next transaction. Don’t let your rewards go to waste! Follow the steps below: Step 1: Start a Remittance Transaction From the Home ...

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Asked: 02-12-2020In: Send Money

How will I know if my remittance has already been sent in my receiver’s bank?


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How will I know if my remittance has already been sent in my receiver’s bank?

#dcom receiver bank#dcom remittance#dcom send money
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Asked: 30-11-2020In: Send Money

How to send money to banks in the Philippines?


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I want to send money to banks in the Philippines.

#dcom remittance#dcom send money
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Asked: 31-07-2025

Transfer Money to DCOM JP Post Bank Account via ATM


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You can use your personal JP Post Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMs

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Asked: 30-11-2020In: Remittance Statement

Is there a fee for requesting Remittance Statement?


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Is the remittance statement free of charge?

#dcom remittance statement
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DCOM Filipino Help Center
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Asked: 13-11-2025

Transfer Money to DCOM JP Post Account via Yucho Direct


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You can use your personal Online JP Post Bank Account (Yuucho Direct) to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM ...

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Asked: 01-05-2026

No Card? No Problem! Experience the Ultimate Convenience at Any Seven Bank ATM.


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We’ve heard your suggestions! You can now fund your account using only your smartphone. It’s the fastest, most recommended way to send money home via any of the 27,000+ Seven Bank ATMs nationwide. Step 1: On the ATM screen, press DEPOSIT/WITHDRAWAL ...

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Asked: 30-11-2020In: Service fee and Exchange rate

How much is DCOM’s service fee or remittance fee?


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How much is DCOM’s service fee or remittance fee? Is it the same with any remittance amount?

#dcom fee#dcom remittance fee#dcom service fee
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Asked: 05-05-2026

Redeem Points, Maximize Your Balance


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Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less and make sure to update your DCOM App to latest version 5.7. Follow ...

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    Can I send dollars to the Philippines using DCOM?

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    There is no issued date in my receiver's ID, what

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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