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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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Asked: 02-12-2020In: DCOM Card

Until how many DCOM’s direct cards can i ask for?


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What is the maximum number of DCOM’s  direct to customer card that I can register?

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Asked: 30-11-2020In: New Registration

How to register in DCOM?


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Can you show me how to register DCOM?

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Asked: 02-12-2020In: DCOM Card

Does my DCOM Card have expiration date?


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When will my DCOM Card expire?

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Asked: 02-12-2020In: Receive Money

How many days until my remittance be credited in receiver’s bank account?


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How long does it take until my remittance is credited in receiver’s bank account?

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Asked: 31-07-2025

Transfer Money to DCOM JP Post Bank Account via ATM


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You can use your personal JP Post Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMs

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Asked: 02-12-2020In: Remittance Statement

Can i ask for a receipt from DCOM?


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I have made several transaction through DCOM. Can I request receipt from DCOM?

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Asked: 02-12-2020In: Send Money

Can i use the service from Philippines to Japan?


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I want to send money from Philippines to Japan. What should I do?

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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 02-12-2020In: Others

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Please give me contact method of DCOM.

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    Can I send dollars to the Philippines using DCOM?

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    There is no issued date in my receiver's ID, what

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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