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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.
Keeping your identification and address records current is essential for uninterrupted and secure transactions. To ensure a seamless upload and verification process, please make sure your DCOM App is updated to version 5.7 before you begin. Step 1: From the Main ...
How many receivers can i register and send money to?
With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...
I want to send money using the DCOM App.
I want to know if there are any other fees when using DCOM service besides remittance fee?
Learn how to easily update your registered name on the DCOM App. Follow our step-by-step guide to submit your Residence Card for verification and keep your account information accurate. Step 1: From the Main Screen, tap on the ACCOUNT.
Can you show me how to register DCOM?
Using the DCOM GOLD Card, you can withdraw money from your DCOM Account via any JP Post or Yuucho ATMs! To avail DCOM Card’s withdrawal function, you must first set a PIN Code via DCOM App. Follow this guide on: ...
How to request a remittance statement from DCOM? How many remittance statement can I receive from DCOM yearly?
With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via Lawson ATMs. For Deposit via Lawson ATMs, click ...
