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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Others

Where can I find my Reference number?


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Where can I find my Reference number?

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Asked: 05-05-2026

Redeem Points, Maximize Your Balance


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Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less and make sure to update your DCOM App to latest version 5.7. Follow ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026In: New Registration

Register Now & Enjoy Your FIRST FREE Remittance!


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Distance shouldn’t be a barrier to supporting your loved ones. Start your journey with DCOM today and enjoy a secure, fast, and reliable way to send money worldwide. Your first transfer is on us! Download the DCOM APP using this link:App ...

#dcom register#dcom registration#how to register dcom
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Asked: 05-05-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


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Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! Step 1: ...

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Asked: 02-12-2020In: DCOM Card

What is the direct to receiver card used for?


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What is the purpose of DCOM’ s direct to receiver card?

#dcom direct card#dcom direct to customer card#dcom receiver card
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Asked: 01-05-2026In: DCOM App

How to Make a Transaction via DCOM App


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With the latest DCOM App update, sending money via DCOM Money Express is now easier, faster, and more secure! To access these enhanced features, please ensure that your DCOM app is updated to version 5.7. Step 1: Tap the SEND icon ...

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Asked: 30-11-2020In: Service fee and Exchange rate

How much is the rate today?


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How can I update DCOM’s exchange rate?

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Asked: 02-12-2020In: DCOM Card

Is there a fee for getting a direct to receiver card of DCOM?


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Does DCOM card cost? How much is it?

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

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Asked: 02-12-2020In: Others

How can I contact DCOM?


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Please give me contact method of DCOM.

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    Can I send dollars to the Philippines using DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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