Sign Up

Continue with Facebook
Continue with Google
or use

Have an account? Sign In Now

Sign In

Continue with Facebook
Continue with Google
or use

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

You must login to ask question.

Continue with Facebook
Continue with Google
or use

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

DCOM Money Express

DCOM Money Express Logo DCOM Money Express Logo

DCOM Money Express Navigation

  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others
  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia

DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

Register a new DCOM Card
What's your question?
  • Recent Questions
  • Most Answered
  • Answers
  • No Answers
  • Most Visited
  • Most Voted
  • Random

Discy Latest Questions

DCOM Vietnam Help Center
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • Chăm sóc khách hàng
  • 2 Questions
  • 1 Answer
  • 0 Best Answers
  • 1k Points
View Profile
  • 1
DCOM Vietnam Help Center
Asked: 26-02-2024

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!


  • 1
Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!

Introducing the Next Generation DCOM Card in English Hướng dẫn sử dụng Thẻ DCOM x LAWSON bằng Tiếng Việt Informasi Lengkap tentang Kartu Gold Baru DCOM

  • 0 0 Answers
  • 2k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 49 Questions
  • 1 Answer
  • 0 Best Answers
  • 348 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-07-2026

Instant Funding at Your Fingertips: Top Up in Seconds!


  • 0

Experience the ultimate convenience of real-time transfers. Seamlessly move funds from your linked bank account to your DCOM account and keep your money moving as fast as you do. Follow the guide below: Step 1: Open the DCOM App and ...

  • 0 0 Answers
  • 291 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: DCOM Card

How many days will my DCOM card arrive?


  • 1

I have registered DCOM account. When can I receive DCOM card?

#dcom card arriving
  • 1 1 Answer
  • 4k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 49 Questions
  • 1 Answer
  • 0 Best Answers
  • 348 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 13-05-2026

Transfer Money to DCOM MUFG Account via ATM


  • 0

You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMDeposit ...

  • 0 0 Answers
  • 11k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: New Registration

How to register in DCOM?


  • 1

Can you show me how to register DCOM?

#dcom register#how to register dcom#new registration dcom
  • 0 0 Answers
  • 4k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 2
Customer
Asked: 30-11-2020In: DCOM Card

How to request DCOM Direct to Receiver Card?


  • 2

I want to request DCOM Card that send money automatically to receiver. What is the maximum number of this card I can receive?

#dcom card request#dcom direct#dcom direct card#dcom silver
  • 1 1 Answer
  • 3k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 49 Questions
  • 1 Answer
  • 0 Best Answers
  • 348 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 30-06-2026In: Send Money

How to Create your DCOM Virtual Account


  • 0

Using the DCOM App, you can make your own personal deposit account powered by PayPay Bank. HOW TO USE THE DCOM VIRTUAL ACCOUNT? 1. You can connect your Virtual Account as your DCOM Main Wallet.

  • 0 0 Answers
  • 1k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: Others

When is your holiday?


  • 1

What is DCOM’s day-off?

#dcom day-off#dcom holiday
  • 1 1 Answer
  • 3k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 49 Questions
  • 1 Answer
  • 0 Best Answers
  • 348 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 11-05-2026

Official Guide: Updating Your Personal ID and Registered Address


  • 0

Keeping your identification and address records current is essential for uninterrupted and secure transactions. To ensure a seamless upload and verification process, please make sure your DCOM App is updated to version 5.7 before you begin. Step 1: From the Main ...

  • 0 0 Answers
  • 137 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: Send Money

Is My Number card needed to send money using DCOM?


  • 0

Is My number card necessary?

#dcom my number#dcom my number card#dcom registration
  • 1 1 Answer
  • 2k Views
Answer
1 … 7 8 9 … 13

Sidebar

Ask A Question

User Ranking

DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 2 Questions
  • 1k Points
DCOM Indonesia Help Center

DCOM Indonesia Help Center

  • 0 Questions
  • 349 Points
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 49 Questions
  • 348 Points
DCOM Help Center

DCOM Help Center

  • 0 Questions
  • 206 Points
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 0 Questions
  • 189 Points
  • Popular
  • Answers
  • Customer

    Can I send dollars to the Philippines using DCOM?

    • 0 Answers
  • Customer

    Can I send money to Hongkong / US via DCOM

    • 1 Answer
  • Customer

    How to send money to banks in the Philippines?

    • 0 Answers
  • Customer

    Is there a fee for requesting Remittance Statement?

    • 0 Answers
  • Customer

    There is no issued date in my receiver's ID, what

    • 1 Answer
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
  • DCOM Help Center
    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
  • DCOM Help Center
    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

Question Tags

dcom direct card dcom fee dcom philippines dcom receive money dcom receiver dcom register dcom registration dcom remittance dcom remittance statement dcom remittance time dcom send money dcom verification how to register dcom one-time password otp

Explore

  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others

Footer

About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

Connect with us

Copyright © 2021 D. Communications, Inc. All Rights Reserved.