Sign Up

Continue with Facebook
Continue with Google
or use

Have an account? Sign In Now

Sign In

Continue with Facebook
Continue with Google
or use

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

You must login to ask question.

Continue with Facebook
Continue with Google
or use

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

DCOM Money Express

DCOM Money Express Logo DCOM Money Express Logo

DCOM Money Express Navigation

  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others
  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia

DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

Register a new DCOM Card
What's your question?
  • Recent Questions
  • Most Answered
  • Answers
  • No Answers
  • Most Visited
  • Most Voted
  • Random

Discy Latest Questions

Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: New Registration

There is no issued date in my receiver’s ID, what should i write?


  • 0

What should I write if there is no issued date in my receiver’s ID?

#dcom receiver#dcom receiver id
  • 1 1 Answer
  • 4k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 31 Questions
  • 1 Answer
  • 0 Best Answers
  • 318 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 13-11-2025

Transfer Money to DCOM JP Post Account via Yucho Direct


  • 0

You can use your personal Online JP Post Bank Account (Yuucho Direct) to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM ...

  • 0 0 Answers
  • 2k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 31 Questions
  • 1 Answer
  • 0 Best Answers
  • 318 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 11-02-2026

Use Bonus Points to Reduce Your Service Fee


  • 0

You can use your Bonus Points to reduce your remittance service fee directly in the DCOM Money Express App. Follow the steps below: Step 1: Start a Remittance Transaction From the Home screen, tap the SEND button and proceed with your remittance transaction ...

  • 0 0 Answers
  • 32 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 1
Customer
Asked: 02-12-2020In: Send Money

How much is the minimum amount that i can send?


  • 1

Please tell me the minimum amount per transaction via DCOM.

#dcom minimum amount#dcom minimum amount transaction
  • 1 1 Answer
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: DCOM App

How to do Identity Verification in DCOM App?


  • 0

I want to know the way to do Identity Verification in DCOM App.

#dcom identity verification#dcom verification
  • 1 1 Answer
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: Remittance Statement

How can i request a remittance statement from DCOM?


  • 1

How to request a remittance statement from DCOM? How many remittance statement can I receive from DCOM yearly?

#dcom remittance#dcom remittance statement
  • 7 7 Answers
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: DCOM Card

What is my DCOM Card pin code?


  • 1

Where can I find DCOM Card’s pin code?

  • 1 1 Answer
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 1
Customer
Asked: 30-11-2020In: Service fee and Exchange rate

Are there other charges aside from Remittance Fee?


  • 1

I want to know if there are any other fees when using DCOM service besides remittance fee?

#dcom deposit fee#dcom fee#dcom service fee
  • 1 1 Answer
  • 4k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 3
Customer
Asked: 02-12-2020In: Send Money

Are there any other deductions for my remittance in the Philippines via DCOM?


  • 3

Are there any deductions in the Philippines on the receiving amount?

#dcom remittance
  • 1 1 Answer
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 93 Points
View Profile
  • 0
Customer
Asked: 30-11-2020In: Others

How to refer in DCOM?


  • 0

How can I refer my friends and acquaintance to use DCOM service?

#dcom introduce#dcom refer#dcom referall
  • 1 1 Answer
  • 4k Views
Answer
1 … 7 8 9 … 11

Sidebar

Ask A Question

User Ranking

DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 2 Questions
  • 1k Points
DCOM Indonesia Help Center

DCOM Indonesia Help Center

  • 0 Questions
  • 336 Points
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 31 Questions
  • 318 Points
DCOM Help Center

DCOM Help Center

  • 0 Questions
  • 206 Points
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 0 Questions
  • 170 Points
  • Popular
  • Answers
  • Customer

    Can I send dollars to the Philippines using DCOM?

    • 0 Answers
  • Customer

    Can I send money to Hongkong / US via DCOM

    • 1 Answer
  • Customer

    How to send money to banks in the Philippines?

    • 0 Answers
  • Customer

    Is there a fee for requesting Remittance Statement?

    • 0 Answers
  • Customer

    There is no issued date in my receiver's ID, what

    • 1 Answer
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
  • DCOM Help Center
    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
  • DCOM Help Center
    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

Question Tags

dcom direct card dcom fee dcom philippines dcom receive money dcom receiver dcom register dcom registration dcom remittance dcom remittance statement dcom remittance time dcom send money dcom verification how to register dcom one-time password otp

Explore

  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others

Footer

About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

Connect with us

Copyright © 2021 D. Communications, Inc. All Rights Reserved.