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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at Lawson ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via Lawson ATMs. For Deposit via Lawson ATMs, click ...

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Asked: 11-11-2025

Transfer Money to DCOM SMBC Account via Online Banking


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 02-12-2020In: Send Money

I sent money but my receiver cannot claim. Can I change my receiver?


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Can I change my receiver because I have already sent money but my receiver can not claim?

#dcom receiver#dcom send money
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Asked: 30-07-2025In: DCOM App

How to Make a Transaction via DCOM App


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How To Send Money Using The New DCOM App

With the latest update of the new DCOM App, sending money through DCOM Money Express is now easier, faster, and guaranteed safe! STEP 1: Tap the Send icon.

#dcom send money#dcom send money from philippines#send money time
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Asked: 30-11-2020In: DCOM App

How to log-in using DCOM App?


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How can I log into my DCOM account using DCOM App?

#dcom app log-in#dcom log-in
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Asked: 26-02-2024

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!


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Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!

Introducing the Next Generation DCOM Card in English Hướng dẫn sử dụng Thẻ DCOM x LAWSON bằng Tiếng Việt Informasi Lengkap tentang Kartu Gold Baru DCOM

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Asked: 02-12-2020In: DCOM App

How to do Identity Verification in DCOM App?


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I want to know the way to do Identity Verification in DCOM App.

#dcom identity verification#dcom verification
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Asked: 30-07-2025In: DCOM App

How to Set PIN Code for DCOM Card Withdrawal


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You now have the power to withdraw money using the DCOM Gold Card at any JP Post Bank/Yucho or Lawson ATMs nationwide! To utilize this feature, you must first set up your PIN. Here’s how: STEP 1: On the Home page, tap ...

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Asked: 30-11-2020In: Remittance Statement

How can i request a remittance statement from DCOM?


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How to request a remittance statement from DCOM? How many remittance statement can I receive from DCOM yearly?

#dcom remittance#dcom remittance statement
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Asked: 30-11-2020In: Send Money

How long will it take for my remittance to be credited in Philippine banks?


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Can I know how long will it take for my remittance to be credited in Philippine banks?

#dcom remittance time#send money time
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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