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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
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Asked: 07-11-2025In: Others

How to Register on DCOM Money Express via Website


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You can also register with DCOM Money Express through the website. Here’s how. Access the website via this link:https://sendmoney.co.jp/en 1. Click the link above and select “Register.”

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Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

#cash pick-up dcom#cash pick-up location#cash pick-up remittance dcom
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Asked: 02-12-2020In: DCOM Card

Can my DCOM card be sent in a different address?


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I have already registered for DCOM account and DCOM card. Can my DCOM card be sent to different address?

#receive dcom card
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Asked: 11-02-2026

Redeem Points, Maximize Your Balance


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You can convert your Bonus Points into DCOM Balance and use them for future remittance transactions in the DCOM Money Express App. Follow the steps below to redeem your points. Step 1: Go to Invite Section From the Home Page, tap Invite.

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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Asked: 02-12-2020In: Send Money

Is My Number card needed to send money using DCOM?


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Is My number card necessary?

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Asked: 30-07-2025In: DCOM App

How to Cash-Out at 7Bank ATMs


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via 7Bank ATMs! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step guide below: STEP ...

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Asked: 11-11-2025

Transfer Money to DCOM SMBC Account via Online Banking


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 30-11-2020In: Others

How to refer in DCOM?


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How can I refer my friends and acquaintance to use DCOM service?

#dcom introduce#dcom refer#dcom referall
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Asked: 02-12-2020In: DCOM Card

How to add new receiver using DCOM App?


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I want to add receiver using DCOM App.

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    Can I send dollars to the Philippines using DCOM?

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    How to register in DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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