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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026

The Wait is Over: Seven Bank ATM Deposits Are Now Available!


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Experience the Convenience You’ve Been Asking For Available 24/7 Nationwide. Follow these simple steps to fund your account and send money home instantly using any of the 27,000+ Seven Bank ATMs across Japan. Step 1: Insert your DCOM Card

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Asked: 02-07-2026

Withdraw with Confidence: Instant Access to Your Funds!


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Enjoy the freedom of moving your money back to your bank account anytime, anywhere. With DCOM’s seamless withdrawal feature, getting your funds exactly where you need them is faster and easier than ever. Step 1: Open the DCOM App and press ...

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Asked: 05-05-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


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Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! Step 1: ...

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Asked: 30-11-2020In: Send Money

What is DCOM’s MUFG Account?


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I want to transfer money to DCOM account using MUFG.

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Asked: 02-12-2020In: Others

How can I contact DCOM?


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Please give me contact method of DCOM.

#dcom contact#dcom number
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Asked: 28-04-2025In: DCOM App

The NEW & IMPROVED DCOM APP — it’s finally here!


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New and Improved DCOM App

We are very proud to announce the release of the greatest update the DCOM app has ever received — yet! Improved ...

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Asked: 13-05-2026

Transfer Money to DCOM SMBC Account via ATM


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 02-12-2020In: Send Money

I sent money but my receiver cannot claim. Can I change my receiver?


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Can I change my receiver because I have already sent money but my receiver can not claim?

#dcom receiver#dcom send money
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Asked: 01-05-2026

More Ways to Send, More Places to Reach: DCOM x Seven Bank is Officially Live!


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Starting May 1, 2026, DCOM is officially expanding! In addition to Yucho and Lawson, you can now top up your account at any of the 28,000+ Seven Bank ATMs across Japan. Whether you have your DCOM card ready or just ...

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Asked: 02-07-2026

Ready for DCOM Instant Top-Up x JP Bank? Update Your Phone Number First!


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To enjoy seamless, hassle-free deposits via DCOM Direct Banking, ensure your current Japanese phone number is registered to your JP Bank account. Here is your quick ATM guide: 📌 Important Reminder: Please note that changing your phone number are only available ...

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    Can I send dollars to the Philippines using DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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