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DCOM Money Express

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Asked: 02-12-2020In: DCOM Card

How to add new receiver using DCOM App?


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I want to add receiver using DCOM App.

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Asked: 30-11-2020In: Others

Can I send my ID in messenger?


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Is it OK if I send my ID via messengers to DCOM for verification’s purpose?

#dcom id#dcom verification
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Asked: 30-11-2020In: Send money

How to send money using the DCOM App?


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I want to send money using the DCOM App.

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How much is the transaction limit via DCOM?


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What is the transaction limit in DCOM?

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Asked: 02-12-2020In: Send money

I sent money but my receiver cannot claim. Can I change my receiver?


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Can I change my receiver because I have already sent money but my receiver can not claim?

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Asked: 02-12-2020In: New Registration

There is no issued date in my receiver’s ID, what should i write?


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What should I write if there is no issued date in my receiver’s ID?

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Asked: 06-02-2024

Sending Money from Japan to your country with DCOM: A Guide on Document Submission for Transactions Beyond Limits


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The need to transfer money from Japan to Vietnam, Indonesia, Philippines… has become increasingly prevalent among the foreigners community living, studying, and working in Japan. However, many DCOM customers have expressed concerns regarding the process of uploading documents, specifically proof ...

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How can I log into my DCOM account using DCOM App?

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Asked: 30-11-2020In: OTP and Password

What is DCOM’s OTP?


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I do not know what OTP and its function is. Should I do OTP set-up in DCOM App?

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Asked: 02-12-2020In: Others

Do DCOM has walk-in office?


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Is there any walk-in office of DCOM in Japan?

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    Is there a fee for requesting Remittance Statement?

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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