Sign Up

Continue with Facebook
Continue with Google
or use

Have an account? Sign In Now

Sign In

Continue with Facebook
Continue with Google
or use

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

You must login to ask question.

Continue with Facebook
Continue with Google
or use

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

DCOM Money Express

DCOM Money Express Logo DCOM Money Express Logo

DCOM Money Express Navigation

  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others
  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia

DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

Register a new DCOM Card
What's your question?
  • Recent Questions
  • Most Answered
  • Answers
  • No Answers
  • Most Visited
  • Most Voted
  • Random

Discy Latest Questions

DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 1 Answer
  • 0 Best Answers
  • 342 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 13-05-2026

Transfer Money to DCOM JP Post Bank Account via ATM


  • 0

You can use your personal JP Post Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMs

  • 0 0 Answers
  • 3k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 1 Answer
  • 0 Best Answers
  • 342 Points
View Profile
  • 2
DCOM Filipino Help Center
Asked: 21-02-2024

#DCOMHowTo Request DCOM Premier Club Cards


  • 2

You can now request DCOM Cards easily all within the DCOM App. Open your DCOM APP and click Manage DCOM Cards

  • 1 1 Answer
  • 7k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 1 Answer
  • 0 Best Answers
  • 342 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

The Wait is Over: Seven Bank ATM Deposits Are Now Available!


  • 0

Experience the Convenience You’ve Been Asking For Available 24/7 Nationwide. Follow these simple steps to fund your account and send money home instantly using any of the 27,000+ Seven Bank ATMs across Japan. Step 1: Insert your DCOM Card

  • 0 0 Answers
  • 89 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 1 Answer
  • 0 Best Answers
  • 342 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

No Card? No Problem! Experience the Ultimate Convenience at Any Seven Bank ATM.


  • 0

We’ve heard your suggestions! You can now fund your account using only your smartphone. It’s the fastest, most recommended way to send money home via any of the 27,000+ Seven Bank ATMs nationwide. Step 1: On the ATM screen, press DEPOSIT/WITHDRAWAL ...

  • 0 0 Answers
  • 342 Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: New Registration

There is no issued date in my receiver’s ID, what should i write?


  • 0

What should I write if there is no issued date in my receiver’s ID?

#dcom receiver#dcom receiver id
  • 1 1 Answer
  • 4k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 1 Answer
  • 0 Best Answers
  • 342 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 28-04-2025In: DCOM App

The NEW & IMPROVED DCOM APP — it’s finally here!


  • 0
New and Improved DCOM App

We are very proud to announce the release of the greatest update the DCOM app has ever received — yet! Improved ...

  • 0 0 Answers
  • 2k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: Remittance Statement

Can i ask for a receipt from DCOM?


  • 0

I have made several transaction through DCOM. Can I request receipt from DCOM?

#dcom receipt#dcom remittance statement#dcom transaction receipt
  • 98 98 Answers
  • 10k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 1 Answer
  • 0 Best Answers
  • 342 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026In: DCOM App

How to Withdraw Money via Bank Transfer


  • 0

You can withdraw money without having to go out of the premises of your home. With the DCOM App, you can make a request to withdraw your cash from your DCOM Balance back to your bank account. Follow the guide ...

  • 0 0 Answers
  • 1k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 2
Customer
Asked: 30-11-2020In: DCOM Card

How to request DCOM Direct to Receiver Card?


  • 2

I want to request DCOM Card that send money automatically to receiver. What is the maximum number of this card I can receive?

#dcom card request#dcom direct#dcom direct card#dcom silver
  • 1 1 Answer
  • 3k Views
Answer
Customer
Customer

Customer

  • 70 Questions
  • 0 Answers
  • 0 Best Answers
  • 92 Points
View Profile
  • 0
Customer
Asked: 02-12-2020In: Others

Do DCOM has walk-in office?


  • 0

Is there any walk-in office of DCOM in Japan?

#dcom walk-in office
  • 1 1 Answer
  • 2k Views
Answer
1 … 3 4 5 … 12

Sidebar

Ask A Question

User Ranking

DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 2 Questions
  • 1k Points
DCOM Indonesia Help Center

DCOM Indonesia Help Center

  • 0 Questions
  • 345 Points
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 43 Questions
  • 342 Points
DCOM Help Center

DCOM Help Center

  • 0 Questions
  • 206 Points
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 0 Questions
  • 180 Points
  • Popular
  • Answers
  • Customer

    Can I send dollars to the Philippines using DCOM?

    • 0 Answers
  • Customer

    Can I send money to Hongkong / US via DCOM

    • 1 Answer
  • Customer

    How to send money to banks in the Philippines?

    • 0 Answers
  • Customer

    Is there a fee for requesting Remittance Statement?

    • 0 Answers
  • Customer

    What is DCOM's bank accounts?

    • 1 Answer
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
  • DCOM Help Center
    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
  • DCOM Help Center
    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

Question Tags

dcom direct card dcom fee dcom philippines dcom receive money dcom receiver dcom register dcom registration dcom remittance dcom remittance statement dcom remittance time dcom send money dcom verification how to register dcom one-time password otp

Explore

  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others

Footer

About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

Connect with us

Copyright © 2021 D. Communications, Inc. All Rights Reserved.