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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 06-02-2024

Guide on Updating Personal Document Using the DCOM App


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Customers can conveniently update their personal information through the DCOM app when their residence card expires, when changing visas, or updating their address. The purpose of updating personal information is twofold: For customers with expired foreign residence cards, DCOM supports a ...

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Asked: 30-11-2020In: Others

Where can I find my Reference number?


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Where can I find my Reference number?

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Asked: 02-12-2020In: Send money

How will I know if my remittance has already been sent in my receiver’s bank?


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How will I know if my remittance has already been sent in my receiver’s bank?

#dcom receiver bank#dcom remittance#dcom send money
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Asked: 30-11-2020In: Send money

What is DCOM SMBC Account?


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I want to deposit into DCOM’s SMBC account.

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Asked: 02-12-2020In: Others

Until what time is DCOM open today?


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I want to know the open time of DCOM today.

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Asked: 19-11-2020In: OTP and Password

Ano po yung OTP?


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Hindi po ako makapag-log in. Ano po ba yung OTP? Para saan po yun?

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Asked: 30-11-2020In: Send money

What is DCOM’s MUFG Account?


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I want to transfer money to DCOM account using MUFG.

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Asked: 02-12-2020In: Send money

Can I send dollars to the Philippines using DCOM?


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Can DCOM send dollars to Philippines?

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Asked: 22-02-2024In: DCOM App, OTP and Password

#DCOMHowto Set up your PIN for withdrawals – Exclusive to the NEW DCOM Gold Card


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You now have the power to withdraw money using the NEW DCOM Gold Card at any Lawson ATM. To utilize this feature, you must first set up your PIN. Here’s how: Open your DCOM App and Choose “Manage DCOM Cards”

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Asked: 02-12-2020In: DCOM Card

Does my DCOM Card have expiration date?


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When will my DCOM Card expire?

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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