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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: DCOM Card

Can i use DCOM Card in convenience stores?


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Is DCOM card usable in convenience store in Japan?

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Asked: 02-12-2020In: Receive Money

Can I receive money in Japan from the Philippines?


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I want to receive money in Japan from the Philippines.

#dcom philippines#dcom receive money
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Asked: 30-07-2025In: DCOM App

How to Make a Transaction via DCOM App


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How To Send Money Using The New DCOM App

With the latest update of the new DCOM App, sending money through DCOM Money Express is now easier, faster, and guaranteed safe! STEP 1: Tap the Send icon.

#dcom send money#dcom send money from philippines#send money time
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Asked: 01-08-2025

Transfer Money to DCOM MUFG Account via ATM


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

#cash pick-up dcom#cash pick-up location#cash pick-up remittance dcom
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Asked: 11-02-2026

Use Bonus Points to Reduce Your Service Fee


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You can use your Bonus Points to reduce your remittance service fee directly in the DCOM Money Express App. Follow the steps below: Step 1: Start a Remittance Transaction From the Home screen, tap the SEND button and proceed with your remittance transaction ...

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Asked: 02-12-2020In: DCOM App

What is my password for DCOM App?


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I do not know what my password is to log into DCOM App.

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Asked: 30-07-2025In: DCOM Card

How to Withdraw Money at Lawson ATMs


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With the DCOM GOLD Card, you can now withdraw money from your DCOM Account at any Lawson Bank ATMs nationwide! To avail DCOM Card’s withdrawal function, you must first set a PIN Code via DCOM App. Follow this guide on:

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Asked: 02-12-2020In: OTP and Password

Can I change my DCOM App password to an easier one?


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Can I change my password to an easier one?

#dcom password#dcom password change
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Asked: 07-11-2025In: Others

How to Register on DCOM Money Express via Website


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You can also register with DCOM Money Express through the website. Here’s how. Access the website via this link:https://sendmoney.co.jp/en 1. Click the link above and select “Register.”

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    Can I send dollars to the Philippines using DCOM?

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    How to send money to banks in the Philippines?

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    There is no issued date in my receiver's ID, what

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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