DCOM HELP CENTER
DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.
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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.
Are there other charges aside from Remittance Fee?
DCOM Help Center
Our DCOM Cards have 500 Yen deposit fee which is deducted by JP POST BANK. Reminder: This 500YEN charge is for JP POST BANK.
Our DCOM Cards have 500 Yen deposit fee which is deducted by JP POST BANK.
Reminder:
See lessThis 500YEN charge is for JP POST BANK.
Can i use DCOM Card in convenience stores?
DCOM Help Center
Your DCOM cards can be used in all JP POST ATM nationwide.
Your DCOM cards can be used in all JP POST ATM nationwide.
See lessHow to send money to GCASH?
DCOM Help Center
To be able to send money to your receiver's GCASH Account, Your receiver should be registered as new receiver under Account Deposit. Follow the photo guide on how to add receiver using the DCOM App. You may also contact us at m.me/DCOMFilipino for assistance on how to add your new receiver. **REMINDRead more
To be able to send money to your receiver’s GCASH Account, Your receiver should be registered as new receiver under Account Deposit.
Follow the photo guide on how to add receiver using the DCOM App.
You may also contact us at m.me/DCOMFilipino for assistance on how to add your new receiver.
**REMINDER:
See lessSending to GCASH in the Philippines has a limitation depending on the Account Verification of your receiver’s GCASH Account.
What is DCOM’s MUFG Account?
DCOM Help Center
💚DCOM's MUFG Account 💚 Account Number: 016-5812 Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ Branch Name: 金沢支店（かなざわ）
💚DCOM’s MUFG Account 💚
Account Number: 016-5812
See lessAccount Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ
Branch Name: 金沢支店（かなざわ）
What is DCOM’s JP Post Account?
DCOM Help Center
💚JP POST Account 💚 Code Number: 00150-0 Account Number: 688725 Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ Branch Code: 019（〇一九
💚JP POST Account 💚
Code Number: 00150-0
See lessAccount Number: 688725
Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ
Branch Code: 019（〇一九
What is DCOM’s bank accounts?
DCOM Help Center
This is a list of our Bank Accounts: 💚JP POST Account 💚 Code Number: 00150-0 Account Number: 688725 Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ Branch Code: 019（〇一九） ❤️SMBC Account ❤️ Account Number: 750-1219 Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ Branch Name: 六本木支店（ろっぽんぎ） 💚MUFG Account 💚 Account Number: 016-5812 AccounRead more
This is a list of our Bank Accounts:
💚JP POST Account 💚
Code Number: 00150-0
Account Number: 688725
Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ
Branch Code: 019（〇一九）
❤️SMBC Account ❤️
Account Number: 750-1219
Account Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ
Branch Name: 六本木支店（ろっぽんぎ）
💚MUFG Account 💚
Account Number: 016-5812
See lessAccount Name: ｶ)ﾃﾞｨｺﾐｭﾆｹｰｼｮﾝｽﾞ
Branch Name: 金沢支店（かなざわ）
How much is DCOM’s service fee or remittance fee?
DCOM Help Center
This is our Service Fee
This is our Service Fee
See lessHow to refer in DCOM?
DCOM Help Center
💁♂️ HOW?! Read below for information! ____ 🧐 STEPS 🧐 1. Download the DCOM App and log-in. 2. Click "Register Referral & Point Program". 3. Read the Terms and Conditions carefully and click "Agree". 4. Shokai your friends using your QR Code!
💁♂️ HOW?!
Read below for information!
See less____
🧐 STEPS 🧐
1. Download the DCOM App and log-in.
2. Click “Register Referral & Point Program”.
3. Read the Terms and Conditions carefully and click “Agree”.
4. Shokai your friends using your QR Code!
What Cash Pick-up Locations can my remittance be claimed?
DCOM Help Center
For Cash Pick-Up transactions: Your receiver can claim at any of the following branches: ✅ Cebuana ✅ MLhuiller ✅ Palawan Pawnshop ✅ BDO Remit ✅ LBC ✅ SM Max: 300,000JPY / transaction NATIONWIDE!
For Cash Pick-Up transactions:
Your receiver can claim at any of the following branches:
✅ Cebuana
✅ MLhuiller
✅ Palawan Pawnshop
✅ BDO Remit
✅ LBC
✅ SM
Max: 300,000JPY / transaction
NATIONWIDE!
See lessHow long will it take for my remittance to be credited in Philippine banks?
DCOM Help Center
Your remittance will be credited Real Time for all Major Banks in the Philippines. 𝟭. When will it be credited? 1️⃣ BDO, LANDBANK, BPI, and METROBANK Account (any amount) - Credited anytime 24/7 upon process 2️⃣ OTHER Bank Account (less than 50,000PHP) - Credited anytime 24/7 upon process 3️⃣ OTHERRead more
Your remittance will be credited Real Time for all Major Banks in the Philippines.
𝟭. When will it be credited?
1️⃣ BDO, LANDBANK, BPI, and METROBANK Account (any amount)
– Credited anytime 24/7 upon process
2️⃣ OTHER Bank Account (less than 50,000PHP)
– Credited anytime 24/7 upon process
3️⃣ OTHER Bank Account (less than 50,000PHP)
– cut-off 1PM JP time
– Depends on the bank for processing
* Processed BEFORE 1PM, will be credited WITHIN the day
** Processed AFTER 1PM, next WORKING day (M-F only)
*REMINDER:* There might be delays for some remittances depending on the amount and the bank.
See less