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DCOM Money Express

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Asked: 30-11-2020In: Remittance Statement

Is there a fee for requesting Remittance Statement?


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Is the remittance statement free of charge?

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Asked: 30-11-2020In: Remittance Statement

How can i request a remittance statement from DCOM?


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How to request a remittance statement from DCOM? How many remittance statement can I receive from DCOM yearly?

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Asked: 30-11-2020In: DCOM App

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I have already registered DCOM account but do not know my username to log into DCOM app.

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How can I log into my DCOM account using DCOM App?

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Asked: 30-11-2020In: Service fee and Exchange rate

Why is there 500 YEN deduction in my remittance?


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Upon my remittance using DCOM card, it cost additional 500Y besides remittance fee. What is this fee?

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Asked: 30-11-2020In: Others

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What is DCOM’s day-off?

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Where can I find my Reference number?

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Is it OK if I send my ID via messengers to DCOM for verification’s purpose?

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Asked: 30-11-2020In: Service fee and Exchange rate

How much is the rate today?


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How can I update DCOM’s exchange rate?

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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