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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

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Asked: 28-09-2026

How to Request Your Remittance Statement via the DCOM App (Post-Mail)


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With DCOM, you can easily request to have your Remittance Statement sent by post. You can use it to review your remittance transactions or if you need it for your tax refund. Follow the simple steps below: Step1: Open the DCOM App, ...

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Asked: 30-11-2020In: Receive Money

What Cash Pick-up Locations can my remittance be claimed?


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Where can my receiver claim cash pick-up after I made transaction via DCOM?

#cash pick-up dcom#cash pick-up location#cash pick-up remittance dcom
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Asked: 02-12-2020In: DCOM Card

Can my DCOM card be sent in a different address?


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I have already registered for DCOM account and DCOM card. Can my DCOM card be sent to different address?

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Asked: 13-05-2026

Transfer Money to Your DCOM Virtual Account


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You can easily transfer funds from any of your personal bank accounts to your DCOM Virtual Account. But first make sure you’ve created your virtual account.How to Create a DCOM Virtual Account. Once your virtual account is ready, follow the ...

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Asked: 30-11-2020In: Service fee and Exchange rate

Are Cash Pick-up and Account Deposit fees the same?


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Are there any difference in DCOM’s Remittance Fee or Service fee for both Cash Pick-up and Account deposit?

#dcom account deposit#dcom cash#dcom cash pick-up fee#dcom deposit fee#dcom fee
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Asked: 02-12-2020In: Send Money

Is My Number card needed to send money using DCOM?


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Is My number card necessary?

#dcom my number#dcom my number card#dcom registration
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DCOM Filipino Help Center
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Asked: 10-04-2026

Send, Share, Earn: How to Get DCOM Points in the DCOM App


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Double the ways to earn, double the rewards! Whether you’re sending money or referring a friend, your DCOM points grow fast. Start maximizing your balance today and turn your points into instant savings. 1️⃣ Earn DCOM Points from Every Completed Remittance ...

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Asked: 30-06-2026In: DCOM App

How to Make a Transaction via DCOM App


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With the latest DCOM App update, sending money via DCOM Money Express is now easier, faster, and more secure! To access these enhanced features, please ensure that your DCOM app is updated to version 5.9 STEP 1: Tap the SEND icon.

#dcom send money#dcom send money from philippines#send money time
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Asked: 01-05-2026

DCOM App: Step-by-Step Guide to Uploading Your MyNumber Card


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Identity verification made seamless. Secure your account and unlock faster remittances by completing your identity verification today. Follow our simple guide below to get started! Step 1: After successfully registering your account, log in to the DCOM App and select “VERIFY ...

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    Can I send dollars to the Philippines using DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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