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DCOM Money Express

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DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at Lawson ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via Lawson ATMs. STEP 1. Press ENGLISH GUIDE.

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Asked: 25-05-2026

Don’t Let an Outdated Card Delay Your Next Remittance: Upgrade Your DCOM Card Today!


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IMPORTANT NOTICE FOR CUSTOMERS REGISTERED BEFORE FEBRUARY 1, 2024 ‼️ DCOM successfully transitioned to an upgraded card system on January 2, 2024. If you are still using an old card (card number starting with “BA…”), please request your new card today ...

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Asked: 01-05-2026

No Card? No Problem! Experience the Ultimate Convenience at Any Seven Bank ATM.


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We’ve heard your suggestions! You can now fund your account using only your smartphone. It’s the fastest, most recommended way to send money home via any of the 27,000+ Seven Bank ATMs nationwide. Step 1: On the ATM screen, press DEPOSIT/WITHDRAWAL ...

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Asked: 30-11-2020In: DCOM Card

How do I use DCOM Card?


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I received DCOM card but do not know how to use.

#dcom remittance card#dcom service
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Asked: 11-05-2026

Official Guide: Updating Your Personal ID and Registered Address


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Keeping your identification and address records current is essential for uninterrupted and secure transactions. To ensure a seamless upload and verification process, please make sure your DCOM App is updated to version 5.7 before you begin. Step 1: From the Main ...

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Asked: 02-12-2020In: DCOM App

What is my password for DCOM App?


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I do not know what my password is to log into DCOM App.

#dcom account password#dcom password
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Asked: 07-11-2025In: Others

How to Register on DCOM Money Express via Website


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You can also register with DCOM Money Express through the website. Here’s how. Access the website via this link:https://sendmoney.co.jp/en 1. Click the link above and select “Register.”

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Asked: 30-06-2026In: DCOM Card

Deposit using DCOM Card at JP Post Bank ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via JP Post Bank ATMs. STEP 1. Press ENGLISH ...

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Asked: 02-12-2020In: OTP and Password

Can I change my DCOM App password to an easier one?


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Can I change my password to an easier one?

#dcom password#dcom password change
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Asked: 01-05-2026

You Asked, We Listened: Seven Bank ATM Deposits Are Now Available!


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To provide you with the most convenient remittance experience, DCOM Deposit Cards are now usable at Seven Bank ATMs. Whether you are at a 7-Eleven or a major train station, your deposit is just a few taps away. Follow this ...

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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