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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 11-02-2026

Stay Updated: Check Your Bonus Points Now


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You can easily view your Bonus Points and other related details in the DCOM Money Express App by following the steps below: Step 1: Access the Invite Section From the Home Page, tap INVITE.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 11-02-2026

Redeem Points, Maximize Your Balance


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You can convert your Bonus Points into DCOM Balance and use them for future remittance transactions in the DCOM Money Express App. Follow the steps below to redeem your points. Step 1: Go to Invite Section From the Home Page, tap Invite.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 11-02-2026

Earn Bonus Points Through Referrals: Your Guide to the DCOM Shokai Program


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Earning Bonus Points through the Referral Program Invite your friends to download and register on the DCOM App using your referral code / QR Code / referral link. Once they complete the required steps, you will automatically earn points. ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 11-02-2026

Send, Share, Earn: How to Get Bonus Points in the DCOM Money Express App


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With DCOM, every transaction and referral you make through the DCOM Money Express App comes with rewards turning your everyday remittance into something more valuable. There are two (2) ways to earn Bonus Points: 1️⃣ Earn Bonus Points from Every Completed Remittance ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 11-02-2026

Maximize Rewards: Redeem Your Bonus Points Now


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You can redeem your Bonus Points in two (2) ways using the DCOM Money Express App. Choose the option that best fits your needs. A. Redeem to DCOM Balance Convert your Bonus Points into DCOM Balance and use it for future remittance transactions. 📌 ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 11-02-2026

Use Bonus Points to Reduce Your Service Fee


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You can use your Bonus Points to reduce your remittance service fee directly in the DCOM Money Express App. Follow the steps below: Step 1: Start a Remittance Transaction From the Home screen, tap the SEND button and proceed with your remittance transaction ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 11-02-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


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Here’s how to get points for every successful remittance transaction made through the DCOM Money Express App. STEP 1: Open the DCOM Money Express App and log in to your account.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 19-11-2025In: New Registration

Register Now & Enjoy Your FIRST FREE Remittance!


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How to Create a DCOM Account

It’s super easy to register with the DCOM App. To get your first remittance for free, just follow these steps: Download the DCOM APP using this link:App Store: http://ad.sendmoney.jp/pr/iOSGoogle Play: http://ad.sendmoney.jp/pr/Android 1. Open the DCOM APP and click ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 19-11-2025

Transfer Money to Your DCOM Virtual Account


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You can easily transfer funds from any of your personal bank accounts to your DCOM Virtual Account. But first make sure you’ve created your virtual account.How to Create a DCOM Virtual Account. Once your virtual account is ready, follow the ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 19-11-2025

Transfer Money to DCOM MUFG Account via Online Banking


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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    Can I send dollars to the Philippines using DCOM?

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    Can I send money to Hongkong / US via DCOM

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    There is no issued date in my receiver's ID, what

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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