Sign Up

Continue with Facebook
Continue with Google
or use

Have an account? Sign In Now

Sign In

Continue with Facebook
Continue with Google
or use

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

You must login to ask question.

Continue with Facebook
Continue with Google
or use

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

DCOM Money Express

DCOM Money Express Logo DCOM Money Express Logo

DCOM Money Express Navigation

  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others
  • EnglishEnglish
    • Tiếng ViệtTiếng Việt
    • 日本語日本語
    • EnglishEnglish
    • TagalogTagalog
    • Bahasa IndonesiaBahasa Indonesia

DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

Register a new DCOM Card
What's your question?
  • Recent Questions
  • Most Answered
  • Answers
  • No Answers
  • Most Visited
  • Most Voted
  • Random

Discy Latest Questions

DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 06-05-2026

Use DCOM Points to Reduce Your Service Fee


  • 0

Unlock exclusive savings in just a few taps! Redeem your DCOM points now to enjoy lower service fees on your next transaction. Don’t let your rewards go to waste! Follow the steps below: Step 1: Tap SEND.

  • 0 0 Answers
  • 206 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 05-05-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


  • 0

Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! Step 1: ...

  • 0 0 Answers
  • 606 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 05-05-2026

Redeem Points, Maximize Your Balance


  • 0

Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less and make sure to update your DCOM App to latest version 5.7. Follow ...

  • 0 0 Answers
  • 182 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 05-05-2026

Refer & Earn! Boost your points balance by sharing DCOM with your friends!


  • 0

Invite your friends to download and register on the DCOM App using your Referral Code / QR Code / Referral Link. Once they complete the required steps, you will automatically earn points. Qualifying points will be credited to your ...

  • 0 0 Answers
  • 359 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

DCOM App: Step-by-Step Guide to Uploading Your MyNumber Card


  • 0

Identity verification made seamless. Secure your account and unlock faster remittances by completing your identity verification today. Follow our simple guide below to get started! Step 1: After successfully registering your account, log in to the DCOM App and select “VERIFY ...

  • 0 0 Answers
  • 38 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026In: DCOM App

How To Add New Receiver via DCOM App


  • 0

Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! Step 1: Tap the RECEIVER icon.

#dcom add receiver#dcom receiver
  • 0 0 Answers
  • 1k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026In: DCOM App

How to Make a Transaction via DCOM App


  • 0

With the latest DCOM App update, sending money via DCOM Money Express is now easier, faster, and more secure! To access these enhanced features, please ensure that your DCOM app is updated to version 5.7. Step 1: Tap the SEND icon ...

#dcom send money#dcom send money from philippines#send money time
  • 0 0 Answers
  • 1k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


  • 0

With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

  • 0 0 Answers
  • 47 Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 9
DCOM Filipino Help Center
Asked: 01-05-2026

Use of Overseas Remittance Cards and Smartphone ATM for DCOM Money Express Now Available at Seven Bank ATMs


  • 9

DCOM Money Express, an international remittance service provider, has begun offering its overseas remittance card and Smartphone ATM services through Seven Bank ATMs nationwide. Starting Friday, May 1, 2026, customers can use their DCOM Deposit Card, DCOM Remittance Card, or smartphones ...

  • 0 0 Answers
  • 1k Views
Answer
DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 1 Answer
  • 0 Best Answers
  • 334 Points
View Profile
  • 0
DCOM Filipino Help Center
Asked: 01-05-2026

You Asked, We Listened: Seven Bank ATM Deposits Are Now Available!


  • 0

To provide you with the most convenient remittance experience, DCOM Deposit Cards are now usable at Seven Bank ATMs. Whether you are at a 7-Eleven or a major train station, your deposit is just a few taps away. Follow this ...

  • 0 0 Answers
  • 128 Views
Answer
1 2 … 12

Sidebar

Ask A Question

User Ranking

DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 2 Questions
  • 1k Points
DCOM Indonesia Help Center

DCOM Indonesia Help Center

  • 0 Questions
  • 341 Points
DCOM Filipino Help Center

DCOM Filipino Help Center

  • 38 Questions
  • 334 Points
DCOM Help Center

DCOM Help Center

  • 0 Questions
  • 206 Points
DCOM Vietnam Help Center

DCOM Vietnam Help Center

  • 0 Questions
  • 176 Points
  • Popular
  • Answers
  • Customer

    Can I send dollars to the Philippines using DCOM?

    • 0 Answers
  • Customer

    Can I send money to Hongkong / US via DCOM

    • 1 Answer
  • Customer

    How to send money to banks in the Philippines?

    • 0 Answers
  • Customer

    Is there a fee for requesting Remittance Statement?

    • 0 Answers
  • Customer

    What promotion code will I write in DCOM App?

    • 10 Answers
  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
  • DCOM Filipino Help Center
    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
  • DCOM Help Center
    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
  • DCOM Help Center
    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

Question Tags

dcom direct card dcom fee dcom philippines dcom receive money dcom receiver dcom register dcom registration dcom remittance dcom remittance statement dcom remittance time dcom send money dcom verification how to register dcom one-time password otp

Explore

  • Home
  • New Registration
  • DCOM Card
  • DCOM App
  • OTP and Password
  • Service fee and Exchange rate
  • Remittance Statement
  • Send Money
  • Receive Money
  • Submit Identify Documents
  • Others

Footer

About


DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

Connect with us

Copyright © 2021 D. Communications, Inc. All Rights Reserved.