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DCOM Money Express

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DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: Service fee and Exchange rate

How can I find the exchange rate of JPY to PHP today?


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I want to make transaction but do not know the rate.

#dcom fx rate#dcom rate
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Asked: 02-12-2020In: DCOM Card

Does my DCOM Card have expiration date?


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When will my DCOM Card expire?

#dcom card expiration date#dcom card expire
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Asked: 30-11-2020In: Service fee and Exchange rate

Are there other charges aside from Remittance Fee?


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I want to know if there are any other fees when using DCOM service besides remittance fee?

#dcom deposit fee#dcom fee#dcom service fee
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Asked: 30-11-2020In: Service fee and Exchange rate

Why is there 500 YEN deduction in my remittance?


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Upon my remittance using DCOM card, it cost additional 500Y besides remittance fee. What is this fee?

#dcom 500 yen#dcom remittance#dcom remittance fee
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Asked: 13-03-2024In: DCOM Card

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Premier Club Cards!


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Exciting news from our partnership with Lawson Bank! Introducing the NEW DCOM Premier Club Cards, designed to elevate your remittance experience! With our new collaboration, customers can effortlessly conduct overseas remittances using the NEW DCOM Cards at over 13,500 Lawson Bank ...

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Asked: 19-11-2025

Transfer Money to DCOM MUFG Account via Online Banking


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 01-08-2025

Transfer Money to DCOM MUFG Account via ATM


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You can use your personal MUFG Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 02-12-2020In: DCOM Card

What is the direct to receiver card used for?


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What is the purpose of DCOM’ s direct to receiver card?

#dcom direct card#dcom direct to customer card#dcom receiver card
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Asked: 26-02-2024

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!


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Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Card!

Introducing the Next Generation DCOM Card in English Hướng dẫn sử dụng Thẻ DCOM x LAWSON bằng Tiếng Việt Informasi Lengkap tentang Kartu Gold Baru DCOM

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Asked: 21-02-2024

#DCOMHowTo Request DCOM Premier Club Cards


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You can now request DCOM Cards easily all within the DCOM App. Open your DCOM APP and click Manage DCOM Cards

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    Can I send dollars to the Philippines using DCOM?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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