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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026In: DCOM App

How to Make a Transaction via DCOM App


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With the latest DCOM App update, sending money via DCOM Money Express is now easier, faster, and more secure! To access these enhanced features, please ensure that your DCOM app is updated to version 5.7. Step 1: Tap the SEND icon ...

#dcom send money#dcom send money from philippines#send money time
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DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

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DCOM Filipino Help Center

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Asked: 01-05-2026

Use of Overseas Remittance Cards and Smartphone ATM for DCOM Money Express Now Available at Seven Bank ATMs


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DCOM Money Express, an international remittance service provider, has begun offering its overseas remittance card and Smartphone ATM services through Seven Bank ATMs nationwide. Starting Friday, May 1, 2026, customers can use their DCOM Deposit Card, DCOM Remittance Card, or smartphones ...

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DCOM Filipino Help Center

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Asked: 01-05-2026

You Asked, We Listened: Seven Bank ATM Deposits Are Now Available!


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To provide you with the most convenient remittance experience, DCOM Deposit Cards are now usable at Seven Bank ATMs. Whether you are at a 7-Eleven or a major train station, your deposit is just a few taps away. Follow this ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026

No Card? No Problem! Experience the Ultimate Convenience at Any Seven Bank ATM.


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We’ve heard your suggestions! You can now fund your account using only your smartphone. It’s the fastest, most recommended way to send money home via any of the 27,000+ Seven Bank ATMs nationwide. Step 1: On the ATM screen, press DEPOSIT/WITHDRAWAL ...

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DCOM Filipino Help Center
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DCOM Filipino Help Center

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Asked: 01-05-2026

Faster verification of your Drivers License for a seamless remittance experience!


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Experience hassle-free registration with DCOM App version 5.7. Follow our step-by-step guide to uploading your Driver’s License via biometrics. The modern way of remitting money is here. Step 1: Tap the “VERIFY YOUR IDENTITY” notification on the Home Page.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026In: DCOM App

How to Upload your Residence Card via DCOM App


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To complete your registration, here are the steps to easily upload your Residence Card using the DCOM APP through Online Verification. Step 1: Tap the “VERIFY YOUR IDENTITY notification on the DCOM App.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026

More Ways to Send, More Places to Reach: DCOM x Seven Bank is Officially Live!


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Starting May 1, 2026, DCOM is officially expanding! In addition to Yucho and Lawson, you can now top up your account at any of the 28,000+ Seven Bank ATMs across Japan. Whether you have your DCOM card ready or just ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026In: New Registration

Register Now & Enjoy Your FIRST FREE Remittance!


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Distance shouldn’t be a barrier to supporting your loved ones. Start your journey with DCOM today and enjoy a secure, fast, and reliable way to send money worldwide. Your first transfer is on us! Download the DCOM APP using this link:App ...

#dcom register#dcom registration#how to register dcom
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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026In: DCOM App

How to Withdraw Money via Bank Transfer


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You can withdraw money without having to go out of the premises of your home. With the DCOM App, you can make a request to withdraw your cash from your DCOM Balance back to your bank account. Follow the guide ...

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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