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DCOM Money Express

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DCOM HELP CENTER

DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 30-06-2026In: DCOM App

How to Make a Transaction via DCOM App


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With the latest DCOM App update, sending money via DCOM Money Express is now easier, faster, and more secure! To access these enhanced features, please ensure that your DCOM app is updated to version 5.9 STEP 1: Tap the SEND icon.

#dcom send money#dcom send money from philippines#send money time
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Asked: 02-12-2020In: Service fee and Exchange rate

How can I find the exchange rate of JPY to PHP today?


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I want to make transaction but do not know the rate.

#dcom fx rate#dcom rate
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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026

DCOM App: Step-by-Step Guide to Uploading Your MyNumber Card


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Identity verification made seamless. Secure your account and unlock faster remittances by completing your identity verification today. Follow our simple guide below to get started! Step 1: After successfully registering your account, log in to the DCOM App and select “VERIFY ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 28-09-2026

How to Print Your Remittance Statement PDF at 7-Eleven


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Need a printed copy of your DCOM Remittance Statement? You can print your PDF file using a 7-Eleven Multicopy machine and the 7-Eleven Multicopy app. Before Printing Save your Remittance Statement PDF on your smartphone.Install the 7-Eleven Multicopy app from the App ...

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DCOM Vietnam Help Center

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Asked: 06-02-2024

Guide on Updating Personal Document Using the DCOM App


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Customers can conveniently update their personal information through the DCOM app when their residence card expires, when changing visas, or updating their address. The purpose of updating personal information is twofold: For customers with expired foreign residence cards, DCOM supports a ...

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Asked: 13-05-2026

Transfer Money to DCOM JP Post Bank Account via ATM


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You can use your personal JP Post Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMs

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 10-04-2026

Maximize Rewards: Redeem Your DCOM Points Now


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You can redeem your DCOM Points in two (2) ways using the DCOM Money Express App. Choose the option that best fits your needs. A. Redeem to DCOM Balance Convert your DCOM Points into DCOM Balance and use it for future remittance ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-07-2026In: Bank Direct Service

Master Your Money: Unlock Instant Bank Deposits Today


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Seamlessly connect your bank to the DCOM App for the fastest way to top up. No paperwork, no delays just a few taps to get your balance ready for your next transaction. Follow this guide below: Step 1: Open the DCOM ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 05-05-2026

Refer & Earn! Boost your points balance by sharing DCOM with your friends!


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Invite your friends to download and register on the DCOM App using your Referral Code / QR Code / Referral Link. Once they complete the required steps, you will automatically earn points. Qualifying points will be credited to your ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 16-10-2026

How To Add New Receiver via DCOM App


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Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! STEP 1: Tap the RECEIVER.

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    Can I send dollars to the Philippines using DCOM?

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    What is DCOM's bank accounts?

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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