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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 30-11-2020In: Send Money

How to send money using the DCOM App?


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I want to send money using the DCOM App.

#dcom send money
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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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Asked: 30-11-2020In: Send Money

What is DCOM SMBC Account?


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I want to deposit into DCOM’s SMBC account.

#dcom bank#dcom smbc#dcom smbc funding
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Asked: 13-03-2024In: DCOM Card

Seamless Sending, Instant Savings: Introducing the Next Generation DCOM Premier Club Cards!


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Exciting news from our partnership with Lawson Bank! Introducing the NEW DCOM Premier Club Cards, designed to elevate your remittance experience! With our new collaboration, customers can effortlessly conduct overseas remittances using the NEW DCOM Cards at over 13,500 Lawson Bank ...

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Asked: 19-11-2025In: New Registration

Register Now & Enjoy Your FIRST FREE Remittance!


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How to Create a DCOM Account

It’s super easy to register with the DCOM App. To get your first remittance for free, just follow these steps: Download the DCOM APP using this link:App Store: http://ad.sendmoney.jp/pr/iOSGoogle Play: http://ad.sendmoney.jp/pr/Android 1. Open the DCOM APP and click ...

#dcom register#dcom registration#how to register dcom
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Asked: 19-11-2020In: OTP and Password

Ano po yung OTP?


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Hindi po ako makapag-log in. Ano po ba yung OTP? Para saan po yun?

#one-time password#otp
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Asked: 11-11-2025

Transfer Money to DCOM SMBC Account via Online Banking


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You can use your personal SMBC Bank Account to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM Card at Lawson ATMsDeposit ...

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Asked: 31-07-2025In: DCOM Card

Deposit using DCOM Card at Lawson ATMs


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With the DCOM Gold Card, you can actually deposit money via JP Post Bank/Yucho ATMs or any Lawson ATMs all throughout Japan. Follow these easy step-by-step guide on how to deposit money via Lawson ATMs. For Deposit via Lawson ATMs, click ...

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Asked: 31-07-2025In: DCOM App, Send Money

How To Add New Receiver via DCOM App


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How To Add New Receiver

Whether it’s for Cash Pickup or Account Deposit, adding a receiver is now easier with the DCOM App! STEP 1. Open the DCOM App and tap the Receiver icon.

#dcom add receiver#dcom receiver
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Asked: 13-11-2025

Transfer Money to DCOM JP Post Account via Yucho Direct


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You can use your personal Online JP Post Bank Account (Yuucho Direct) to transfer to DCOM’s bank account. You can also use the DCOM Deposit Card (GOLD) for a faster funds reflection, click here for details: Deposit using DCOM ...

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    Is there a fee for requesting Remittance Statement?

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    TERESA OOISHI VILLANUEVA added an answer Please I need the transaction successful receipt here 12-09-2025 at 5:19 pm
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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

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Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

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Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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