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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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Asked: 02-12-2020In: Receive money

How many days until my remittance be credited in receiver’s bank account?


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How long does it take until my remittance is credited in receiver’s bank account?

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Asked: 02-12-2020In: Send money

How much can i send for the whole year?


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What is DCOM’s yearly transaction limit?

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Asked: 02-12-2020In: DCOM Card

Is there a fee for getting a direct to receiver card of DCOM?


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Does DCOM card cost? How much is it?

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Asked: 02-12-2020In: Receive money

How many days until my receiver can claim the remittance for cash pick-up via DCOM?


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How long does it take until my receiver can claim the remittance for cash pick-up via DCOM?

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Asked: 02-12-2020In: Send money

Are there any other deductions for my remittance in the Philippines via DCOM?


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Are there any deductions in the Philippines on the receiving amount?

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Asked: 02-12-2020In: Service fee and Exchange rate

How can I find the exchange rate of JPY to PHP today?


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I want to make transaction but do not know the rate.

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Asked: 02-12-2020In: DCOM Card

Until how many DCOM’s direct cards can i ask for?


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What is the maximum number of DCOM’s  direct to customer card that I can register?

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Asked: 02-12-2020In: OTP and Password

Can I change my DCOM App password to an easier one?


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Can I change my password to an easier one?

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Asked: 02-12-2020In: Send money

How much is the minimum amount that i can send?


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Please tell me the minimum amount per transaction via DCOM.

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Asked: 02-12-2020In: Send money

Can i use the service from Philippines to Japan?


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I want to send money from Philippines to Japan. What should I do?

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    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
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    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1F Sakae Center Bldg.
3-13-20 Sakae, Naka-ku, Nagoya-shi, Aichi.

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