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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 05-05-2026In: Others

Your Remittance, Your Rewards: Earn Points Now


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Why pay more when you can save? Every time you send money with DCOM, you earn points that can be used to lessen your service fees. Maximize your hard-earned money and enjoy a more rewarding way to remit today! Step 1: ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 05-05-2026

Refer & Earn! Boost your points balance by sharing DCOM with your friends!


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Invite your friends to download and register on the DCOM App using your Referral Code / QR Code / Referral Link. Once they complete the required steps, you will automatically earn points. Qualifying points will be credited to your ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026

You Asked, We Listened: Seven Bank ATM Deposits Are Now Available!


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To provide you with the most convenient remittance experience, DCOM Deposit Cards are now usable at Seven Bank ATMs. Whether you are at a 7-Eleven or a major train station, your deposit is just a few taps away. Follow this ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-07-2026In: Bank Direct Service

Instant Funding at Your Fingertips: Top Up in Seconds!


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Experience the ultimate convenience of real-time transfers. Seamlessly move funds from your linked bank account to your DCOM account and keep your money moving as fast as you do. Follow the guide below: Step 1: Open the DCOM App and ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 05-05-2026

Redeem Points, Maximize Your Balance


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Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less and make sure to update your DCOM App to latest version 5.7. Follow ...

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Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 25-05-2026

Don’t Let an Outdated Card Delay Your Next Remittance: Upgrade Your DCOM Card Today!


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IMPORTANT NOTICE FOR CUSTOMERS REGISTERED BEFORE FEBRUARY 1, 2024 ‼️ DCOM successfully transitioned to an upgraded card system on January 2, 2024. If you are still using an old card (card number starting with “BA…”), please request your new card today ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 10-04-2026

Stay Updated: Check Your DCOM Points Now


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You can easily view your DCOM Points and other related details in the DCOM Money Express App by following the steps below: Step 1: Access the Invite Section From the Home Page, tap INVITE.

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 10-04-2026

Send, Share, Earn: How to Get DCOM Points in the DCOM App


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Double the ways to earn, double the rewards! Whether you’re sending money or referring a friend, your DCOM points grow fast. Start maximizing your balance today and turn your points into instant savings. 1️⃣ Earn DCOM Points from Every Completed Remittance ...

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    Can I send dollars to the Philippines using DCOM?

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    Can I send money to Hongkong / US via DCOM

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    How to add my receiver's GCASH or Paymaya in the

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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