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DCOM Money Express

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DCOM Help Center is a FAQ website. Learn more about popular topics and find resources that will help you answer all of your questions about DCOM's services.

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026

No Card? No Problem! Experience the Ultimate Convenience at Any Seven Bank ATM.


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We’ve heard your suggestions! You can now fund your account using only your smartphone. It’s the fastest, most recommended way to send money home via any of the 27,000+ Seven Bank ATMs nationwide. Step 1: On the ATM screen, press DEPOSIT/WITHDRAWAL ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 30-01-2021

DCOM & Account Information You Need to Know


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DCOM places great importance on account and customer information security. Therefore, DCOM applies various modern technologies such as integrating OTP codes into the application, using biometric security, etc., to help customers protect their accounts as well as their assets. In addition, ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026

You Asked, We Listened: Seven Bank ATM Deposits Are Now Available!


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To provide you with the most convenient remittance experience, DCOM Deposit Cards are now usable at Seven Bank ATMs. Whether you are at a 7-Eleven or a major train station, your deposit is just a few taps away. Follow this ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 06-05-2026

Use DCOM Points to Reduce Your Service Fee


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Unlock exclusive savings in just a few taps! Redeem your DCOM points now to enjoy lower service fees on your next transaction. Don’t let your rewards go to waste! Follow the steps below: Step 1: Tap SEND.

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DCOM Filipino Help Center

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Asked: 05-05-2026

Redeem Points, Maximize Your Balance


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Maximize the power of your balance! Apply your DCOM points to your transactions and enjoy lower fees. It’s the smartest way to send more while spending less and make sure to update your DCOM App to latest version 5.7. Follow ...

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Asked: 10-04-2026

Stay Updated: Check Your DCOM Points Now


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You can easily view your DCOM Points and other related details in the DCOM Money Express App by following the steps below: Step 1: Access the Invite Section From the Home Page, tap INVITE.

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DCOM Filipino Help Center
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Asked: 10-04-2026

Maximize Rewards: Redeem Your DCOM Points Now


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You can redeem your DCOM Points in two (2) ways using the DCOM Money Express App. Choose the option that best fits your needs. A. Redeem to DCOM Balance Convert your DCOM Points into DCOM Balance and use it for future remittance ...

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DCOM Filipino Help Center

DCOM Filipino Help Center

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Asked: 01-05-2026

Faster verification of your Drivers License for a seamless remittance experience!


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Experience hassle-free registration with DCOM App version 5.7. Follow our step-by-step guide to uploading your Driver’s License via biometrics. The modern way of remitting money is here. Step 1: Tap the “VERIFY YOUR IDENTITY” notification on the Home Page.

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DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026

DCOM App: Step-by-Step Guide to Uploading Your MyNumber Card


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Identity verification made seamless. Secure your account and unlock faster remittances by completing your identity verification today. Follow our simple guide below to get started! Step 1: After successfully registering your account, log in to the DCOM App and select “VERIFY ...

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DCOM Filipino Help Center
DCOM Filipino Help Center

DCOM Filipino Help Center

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DCOM Filipino Help Center
Asked: 01-05-2026

Withdraw Anytime: Your Quick Guide to Seven Bank ATM


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With the DCOM App, you can cash-out or withdraw money from your DCOM Account via Seven Bank ATM! To cash-out your DCOM funds, you have to log-in to your DCOM Account and make a cash-out request. Follow the step-by-step ...

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    Can I send dollars to the Philippines using DCOM?

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    Can I send money to Hongkong / US via DCOM

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    How to send money to banks in the Philippines?

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    Is there a fee for requesting Remittance Statement?

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    How to register in DCOM?

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  • Isabelita Fernandez Hatayama
    Isabelita Fernandez Hatayama added an answer Thanks. 06-12-2024 at 12:10 pm
  • DCOM Vietnam Help Center
    DCOM Vietnam Help Center added an answer You cannot use the DCOM card to withdraw money from… 04-12-2020 at 8:35 pm
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    DCOM Filipino Help Center added an answer Unfortunately, We don't have that service yet. Just follow our… 03-12-2020 at 11:36 pm
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    DCOM Help Center added an answer Choose ACCOUNT DEPOSIT > GCASH (PAYMAYA) 02-12-2020 at 5:39 pm
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    DCOM Help Center added an answer As of now, we are not yet available for the… 02-12-2020 at 5:37 pm

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DCOM Money Express, a money transfer service to more than 200 countries, based in Tokyo, Japan. Operated by D. COMMUNICATIONS, INC. under Money Transmitter Registered No. 00001 issued by the Hokuriku Local Finance Bureau of Japan since 2011.

HEAD OFFICE

Address: 6F Across Shinkawa Bldg.,
1-8-8 Shinkawa, Chuo-ku, Tokyo.
Tel: 03-6661-2477
Fax: 03-6661-9181
E-mail: cs@sendmoney.co.jp

DCOM NAGOYA BRANCH

Address: 1B, 1F Nagoya Sakae Bldg,
5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi.

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